shrewdoc
TF Legend
That and package weight and many more proofs are usually available in this digital world. And this was an expensive order, so must have undergone 1 or 2 supervision checks.
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Need urgent help chargeback denied by ICICI bank against Amazon
- Thread starter manojnath
- Start date
OP is sus but still it won't deny the fact that it could be delivery person's doing and in this case amazon won't be able to trace anything. But this raises another thing, amazon do not tell delivery boys whats inside the package so i think OP is the real scammer here.
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Amazon CC are really helpful I can vouch , I had received fake non returnable product each of the 10k twice.
CC would hear the matter, ask for images through link and initiate refund instantly.
Once I received damaged Chips Packet of 40 Rupees , sent them image of same. Next received Deustche Bank Cheque through Speedpost.
All this cemented my trust in Amazon.
Flipkart is gone case.
CC would hear the matter, ask for images through link and initiate refund instantly.
Once I received damaged Chips Packet of 40 Rupees , sent them image of same. Next received Deustche Bank Cheque through Speedpost.
All this cemented my trust in Amazon.
Flipkart is gone case.
sjmajumder
TF Legend
Expensive items (in my experience anything >10,000) is shipped in special packets which has a code which is mailed to you. You verify the code on the packet and then give the OTP. The packet also has numbers (123) printed on all the edges, so if the package is tampered it is easily detected.
Abhi5467
TF Premier
In India, online sellers were harassed by people who exploit these route. But since then, Amazon Flipkart banned some pincodes like in Delhi where scams were rampant. Normally, for such high value items, Amazon manages the inventory for a particular seller. In that case, if you don't have any proof or either trying to scam them ( I'm not judging but mentioned both scenarios) , your money is gone and they might close your Amazon account too! Small businesses which are new might scam the customers but that too is too risky as if customer has proofs Amazon outright takes the money from seller as a payback. Online selling is not what is used to be, stricter checks and open box delivery are used now. Show them proofs and they give your amount back as simple as that. I've faced same issue with cosmetic product and they asked for video and photos on email, refunded me same day.
sjmajumder
TF Legend
Recently, around 2 weeks back, I purchased a Redmi 12 for around 9.5K. It was shipped in a secured package (label with a unique code which was mailed to me, plastic packet having numbers 123 printed on all edges). The seal of the package was not 100% OK. It looked like some issue while sealing and not tampering but I didn't take any risk. I refused to give the OTP and told the delivery guy that either I will open it in front of him and verify contents else he can take it back. He called someone and agreed to let me open and verify contents but also said he will make video of the same to which I had no objection. I opened the packet and found the phone and other accessories intact in the sealed box and so accepted delivery and gave him the OTP. He was a very nice guy and did not show any irritation during this entire process.
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Yes. ICICI Bank
the_collector
TF Premier
I'm quite surprised you didn't choose to reply to any of the comments that are suggesting that you are taking advantage of the seller and amazon here.
I'm not saying you're right or wrong but the queries raised by fellow members are valid and im not sure why you didn't address them ( it may not be important here to reply, but Amazon is probably thinking on the same lines too)
Obviously for everyone to help and to be more precise with their answers, it's important that you're transparent
RajMahadik
TF Premier
222k purchase on online...
Buy a stone , but buy infront of you ( offline ).
Such a high purchase that even online not make sense...
RajMahadik
TF Premier
Did you checked the seller while buying, ITS MUST BE LOCAL SELLER WITH BAD REVIEWS who are making such fruad
Hi, The unboxing was done by friend and he opened it that way only and when I reached out to Amazon, they asked me to upload image from the front side of the box and on a blank paper to write my name. I have alreayd contacted my lawyer and will file the case on consumer forum by the end of next week.
I
Hi, Thanks for the reply. I asked the amazon to share the same with me but they aren't responding that's the reason now I am in process of filing the case in consumer forum.
Abhi5467
TF Premier
You should have posted email replies of the incident. Members can't help if they don't know full story. If you have decided so, keep screenshots of all conversations with Amazon with date so that you can show you tried to complain multiple times. Be informed that, consumer court decisions are not always in favour of customers. It will take some time though may be couple of months. If you win might get some more money covering expenses. Do share the experience afterwards.
sjmajumder
TF Legend
Disagree...I have made purchases over 4L online.
sjmajumder
TF Legend
The packaging photo OP shared has prime sticker on it. All prime shipments are dispatched from Amazon warehouse and packaging is done in front of cameras. 222K shipment is not packaged like that. One possible option is box swap post dispatch.
Maikalal Jaikishan
TF Premier
Amazon weighs each shipment at various stages. If the contents are changed at any stage, they can mostly pinpoint it exactly based on weight alone.
Abhi5467
TF Premier
Many people still don’t know how to take precautions like checking authorised seller, ratings, genuine sites, warranty information, spotting fake vs original. As opposed to offline online buying has multiple layers of consumer protection steps and support. I’ve bought all the major appliances online, never had any problem if you do homework right. Saving money too with card offers + getting more money by paying the CC bills.
sjmajumder
TF Legend
I will give everyone a very simple recipe for safe online shopping.
Buy from Amazon and only those items that are Prime eligible. This is the simplest way to buy genuine items at great price. As you keep shopping online you will learn about more ways to shop safely.
P
Offline & online, both have their advantages & disadvantages. Offline is preferable if desired product is available with nearly same pricing as on various online platforms. If not, people will look for products in online platform.
Plus now a days credit card enthusiasts people prefer to buy even high end things online to use coupons or get cashbacks from credit/debit cards.
People are buying galaxy s24 ultra, 15 pro max, macbook pro & many gadgets online. My colleague bought Sony TV worth 3 L during Diwali online through credit card.
Offline & online, both have their advantages & disadvantages. Offline is preferable if desired product is available with nearly same pricing as on various online platforms. If not, people will look for products in online platform.
Plus now a days credit card enthusiasts people prefer to buy even high end things online to use coupons or get cashbacks from credit/debit cards.
