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Issue Resolved Beware of SMS from ICICI stating reduced Bill Amount

The highlighted issue has been resolved by the bank/financial institution.

indianets

TF Buzz
Hello all,

This is my first post, so please be considerate.

My Amazon Pay ICICI CC statement date is 25th and Due Date falls generally on 12th of the next month. A bill of 3526.40 was generated on March 25 recently with a due date of April 12. All good until now!!

Screenshot 2025-04-07 at 12.40.43 PM.webp

I made a few amazon purchases after the bill generation of which one transaction of 699 was refunded. Ideally, it should not affect the bill or dues in any way unless I get a refund for transaction(s) made in previous statement. But ICICI messed up here, and considers that 699 refund of transaction made after bill generation as payment of my dues and assertively sends an SMS intimating me of reduced bill total. I thought I might have got refunded of a transaction already billed and updated the "to-pay" amount in my notes from the SMS. Later, when I checked I realized, I would have been borderline scammed of late fees and other charges due to that misleading SMS.

Screenshot 2025-04-07 at 12.43.30 PM.webp
The original transaction was made on 30th March and refunded on 5th April as per current statement on netbanking, both of which falls after statement date of 25th March.

Screenshot 2025-04-07 at 3.48.01 PM.webp

So, beware and don't revise your dues based on even official SMS from ICICI stating your Revised Total Dues.

Thanks
 
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