Problem with RM is they do not know many things.
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Bill Payment using Hdfc Easyshop Rewards Debit card
@kuchbhi If not delete, then at least edit the heading - "Ultimate card". There is not even a question mark.
This will bring in too much attention and if it doesnt work in case, people will get angry at Zeel.
Your RM's must be very nice, my RM said that sir you cannot choose this card if it's not showing in your NetBanking. Then he said you will have to visit branch to apply as its a downgrade from existing Millennia dc.
OptiCard
TF Ace
even customer care support said the same to me
Ask him to atleast get u the code.
OptiCard
TF Ace
Bhai mein banko ki lanka laga deta hu.
Few months back ICICI mein I upgraded to Family 360 banking. --> none of the branch folk including the manager know about the Family 360 plan.
I raised complaint over mail then got reply as sir please visit branch though I raised complaint for branch only.
Next day I visited the branch --> shouted & recorded the video of entire bank (manger not there in bank whenever I used to visit) --> then someone came immediately from outside and took me in cabin and offered me coldrinks (pepsi).
Same-day I raised complaint with RBI with all proofs. --> then the Deputy Manager called me and said sorry sir actually no one know about this plan --> I asked her to take 2 days and do well research --> she called me back next day itself --> applied for Family banking.
Now the worst thing is --> their system was not designed to support Family 360 --> I got the mail from ICICI with CC RBI that they're working on their system to make such changes and asking for 20 days.
Vaila!!!!! --> they made entire system change as per my request like UI change, a single account holder can do the transaction from any account mapped with it, Family debit card with free lounges (includes 2 guests) and premium credit cards with 110% approvals, dedicated single RM for all accounts.
Now everyone know me there. 😂
Actually the deficiency of communication is on Bank part itself from head office. The employees at branch have to bear the brunt but thing is Bank itself fails to provide enough material about new products to branch and also as only 1-2% people come for such things they don't care.
I take my laptop with me at Branch and educate the manager and other employees too in my free time after 5PM.
My father has worked with SBI and they were not allowed to provide a product until unless a branch is okayed for that. Mostly when a product launches it is for Tier 1 or Tier 2 cities only. When a customer in town or village go to bank and ask for that thing, a branch which has not be authorized yet can't give you the product. This is the thing that most people don't know.
So a customer knows what he knows not the deeper implementation of bank's services.
I give you an example: Some branches don't have authority to issue Credit Cards while others do. A customer can't just walk into that branch and shout at people to get CC. Same way PPF accounts can't be opened at any branch until unless they are allowed to do it no matter whether that particular bank has PPF rights.
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TF Ace
Khushi manaiye. Mera 25% cut vejne mat vuliye.
Mera toh kuch update nehi hai. Other than form submission.
for his mom.
Yes. She had Woman Advantage Debit Card till now which came LTF once we converted account many years ago from regular to Sr. Before that it was easyshop platinum (worst card). Now this one will be free too.
Will change my father's DC also to this after getting confirmed cashback in April 2025. His acc. not converted yet by me to Sr. and having regular savings acc. since 2011 and having Millennia DC as of now.
OptiCard
TF Ace
Dono haatho se looto bhai 😂
c
can you share the customer care number, any verification question cc asked, do my mother need to come on call also?
Already told bro. They didn't allowed me so mother talked after me and requested the same. They asked DoB as verification.
Customer care number is same 1800 1600 or 1800 2600. Call from her RMN only.
mu
mummy ko yeh sab moh maya lagta hai naa.... jara se cashback ke liye ulte sidhe haath marta rehta hai.. toh pehle training deni padegi mummy ko 😛 🤣
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