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BM offering alternate options instead of reverting cheque bounce charges. What can I get from Axis Bank?

Batman

TF Premier
VIP Lounge
In simple words, a cheque I wrote got bounced. It was 100% my mistake, so silly of me. I visited branch but they denied the Rs 590 charges reversal. I told the branch I will write to Nodal/PNO. They were respectful, and suggested me to try it. I wrote to Nodal. PNO replied and approved cheque bounce charges reversal.

BUT it seems like this has been taken as a complaint against the branch. The BM called me an hour ago and requested I take back my complaint. BM says "Sir, we are incapable to reverse these charges. But we can give you something else that you want." I told them I want nothing.

But this is where we are. What can I get from Axis? I see that their CC are borderline useless, but is there a good Axis CC I can try to get LTF via BM approval?
For context, this is a priority salary account of a family member. ITR ~7L.
 
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But I don't think they will offer anything good, since it was your mistake. And they are not liable for that at all.

I will be surprised if they manage to arrange a good card as LTF
Yeah I highly doubt it.

The bigger issue here is that their definition of "good cards" = "discard" for me. So, very little scope here.

I may have to write to PNO again to simply revert my cheque bounce charges.
 
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