BOB Credit Card VKYC Issue

[AKHIL SP]

Hi folks , Is anyone facing issue with BOB credit card VKYC process ? For me it's showing that ( Vkyc not available right now kindly choose later option) . But when I track using my application ID it's showing that ( we have received your application and it's under process )

 

[surojitlaha]

Hi folks , Is anyone facing issue with BOB credit card VKYC process ? For me it's showing that ( Vkyc not available right now kindly choose later option) . But when I track using my application ID it's showing that ( we have received your application and it's under process )

You have to complete the vkyc or else physical kyc will happen and it will be a lengthy process

 

[AKHIL SP]

You have to complete the vkyc or else physical kyc will happen and it will be a lengthy process

But how to do vkyc? They did not send any vkyc link .

 

[Credit_Cards]

Contact support write email with screenshots of non availability, they shall revert .

 

[surojitlaha]

But how to do vkyc? They did not send any vkyc link .

Contact support write email with screenshots of non availability, they shall revert .

Yeah do this

 

[AKHIL SP]

Contact support write email with screenshots of non availability, they shall revert .

Ok will do

 

[Credit_Cards]

make sure to include nodel officer : cs.ho@bankofbaroda.com in the email

 

[gzb30ab]

Hi folks , Is anyone facing issue with BOB credit card VKYC process ? For me it's showing that ( Vkyc not available right now kindly choose later option) . But when I track using my application ID it's showing that ( we have received your application and it's under process )

Any update same happened with me also today!.

 

[sachinphy]

For me, no vkyc link has been sent. I talked with customer care for two times... they are telling, they are having some technical problem in their VKYC portal ..thier team is working on it. once that problem gets resolved, vkyc link will be sent.

 

[VasukiVasuki is verified member.]

For me, no vkyc link has been sent. I talked with customer care for two times... they are telling, they are having some technical problem in their VKYC portal ..thier team is working on it. once that problem gets resolved, vkyc link will be sent.

Bob the builder does all kinda non-sense that's why I opened zero balance account just to skip vkyc in cc application 😅

 

[Credit_Cards]

Bob the builder does all kinda non-sense that's why I opened zero balance account just to skip vkyc in cc application 😅

if you have account they still do physical verification just KYC is skipped ?

 

[VasukiVasuki is verified member.]

if you have account they still do physical verification just KYC is skipped ?

They did no verification for me

 

[Pho3nix]

They did no verification for me

Which credit card? Is that LTF? How did you apply?

 

[VasukiVasuki is verified member.]

Which credit card? Is that LTF? How did you apply?

Online
Bob premier ltf

 

[sachinphy]

As I have complained regarding VKYC link to BOB.. now they have replied me below:
Dear Sir/Ma’am,

We apologize for the inconvenience, but due to a technical issue, we're unable to send you the video-KYC link to complete your application.

To expedite your application, we're arranging a physical KYC verification at your residence. Our representative will contact you shortly to schedule a convenient time or, if the technical issue is resolved, we'll send the video-KYC link to your registered mobile number via WhatsApp and SMS.

We appreciate your patience and look forward to serving you with our BOBCARD services, offers, and benefits.

Thank you for choosing us.

Best regards,
Team BOBCARD

 

[AKHIL SP]

Any update same happened with me also today!.

No updates till now..already 1 month passed..

 

[TD84173]

As I have complained regarding VKYC link to BOB.. now they have replied me below:
Dear Sir/Ma’am,

We apologize for the inconvenience, but due to a technical issue, we're unable to send you the video-KYC link to complete your application.

To expedite your application, we're arranging a physical KYC verification at your residence. Our representative will contact you shortly to schedule a convenient time or, if the technical issue is resolved, we'll send the video-KYC link to your registered mobile number via WhatsApp and SMS.

We appreciate your patience and look forward to serving you with our BOBCARD services, offers, and benefits.

Thank you for choosing us.

Best regards,
Team BOBCARD

I have experienced the same for almost 02 months with the same template replies from customer care and escalations teams however my VKYC was completed on the day of card applied. I have requested them to cancel the application at the end because of these responses.

The application was cancelled and post that I have applied the new application, it got approved without VKYC and Physical so not sure whether they considered my previous VKYC here or not.

 

[sasha]

I have experienced the same for almost 02 months with the same template replies from customer care and escalations teams however my VKYC was completed on the day of card applied. I have requested them to cancel the application at the end because of these responses.

The application was cancelled and post that I have applied the new application, it got approved without VKYC and Physical so not sure whether they considered my previous VKYC here or not.

In How many days was it cancelled. Neither VKYC nor Physical Happening.

 

[TD84173]

In How many days was it cancelled. Neither VKYC nor Physical Happening.

In 1-2 Business days

 

[Pho3nix]

Contact support write email with screenshots of non availability, they shall revert .

What does "screenshots of non availability" mean?