Issue Resolved Can’t apply for IDFC First app sticker

[vaibhav111vaibhav111 is verified member.]

See the screenshot attached, basically when I’m trying to apply for the second time for the first tap sticker because for the first time I had a wealth account which got upgraded to private, and then the sticker was closed and from last two weeks, I’m trying to apply, but it is always throw a error. and yes, I have already emailed my RM. I have called to the customer care. They don’t a clue have reinstalled the app, still the same error. Anybody face this issue? How do they resolve it?

Update - 26/02/2025 - to resolve this error of "unable to process your request" call your RM/BM and tell them you can't apply and you need First tap so this is backend issue so in a day or two card will be available for Pin generation automatically.

 

[shu_sha]

Screenshot is not clear

 

[vaibhav111vaibhav111 is verified member.]

Screenshot is not clear

that what idfc said but that the error though.

 

[shu_sha]

that what idfc said but that the error though.

Recheck your screenshot, can't see any error in it
Everything is blurred

 

[Slayer]

IDFC does not want you to earn rp

 

[sourpai]

I got the same screenshot. I guess it did not load properly in the app

However, I got email and sms with request ID. So I am guessing the request got registered

 

[IKFLRT]

I got the same screenshot. I guess it did not load properly in the app

However, I got email and sms with request ID. So I am guessing the request got registered

same for me.

 

[HolUp]

Try on a different device, preferably an Android

 

[sravanbrahma]

See the screenshot attached, basically when I’m trying to apply for the second time for the first tap sticker because for the first time I had a wealth account which got upgraded to private, and then the sticker was closed and from last two weeks, I’m trying to apply, but it is always throw a error. and yes, I have already emailed my RM. I have called to the customer care. They don’t a clue have reinstalled the app, still the same error. Anybody face this issue? How do they resolve it?View attachment 84377

Sorry for a non related question, how did you upgrade to private ? What criteria did you show them ?

 

[Anindya98]

See the screenshot attached, basically when I’m trying to apply for the second time for the first tap sticker because for the first time I had a wealth account which got upgraded to private, and then the sticker was closed and from last two weeks, I’m trying to apply, but it is always throw a error. and yes, I have already emailed my RM. I have called to the customer care. They don’t a clue have reinstalled the app, still the same error. Anybody face this issue? How do they resolve it?View attachment 84377

Recently I got a Firstap sticker for my Select Account.
Fun Fact: It is not available for JA accounts, only the Single account holders can take the sticker.
So, will the Sticker get closed when I upgrade my account to Wealth in June?
I also requested my RM for my JA accounts to issue the sticker, will update you if they provide it or not.

 

[vaibhav111vaibhav111 is verified member.]

Recently I got a Firstap sticker for my Select Account.
Fun Fact: It is not available for JA accounts, only the Single account holders can take the sticker.
So, will the Sticker get closed when I upgrade my account to Wealth in June?
I also requested my RM for my JA accounts to issue the sticker, will update you if they provide it or not.

Yes first tap sticker would be closed when your account is upgraded.

 

[vaibhav111vaibhav111 is verified member.]

Sorry for a non related question, how did you upgrade to private ? What criteria did you show them ?

Idfc private isn’t worth it.

 

[vaibhav111vaibhav111 is verified member.]

Try on a different device, preferably an Android

It on eSIM on iPhone.

 

[vaibhav111vaibhav111 is verified member.]

I got the same screenshot. I guess it did not load properly in the app

However, I got email and sms with request ID. So I am guessing the request got registered

No request is generated I check twice

 

[sourpai]

No request is generated I check twice

Ok... I got the same screenshot as you pasted, but got the card number also in the app... It is working now

 

[vaibhav111vaibhav111 is verified member.]

Ok... I got the same screenshot as you pasted, but got the card number also in the app... It is working now

may be cause i have three debit card that could be reason/ had previously first tap which idfc have closed so not sure but gave another shot same error though.

 

[Abhishek012]

may be cause i have three debit card that could be reason/ had previously first tap which idfc have closed so not sure but gave another shot same error though.

@Sobirvs Firstap apply option also available on net banking na ?

 

[vaibhav111vaibhav111 is verified member.]

@Sobirvs Firstap apply option also available on net banking na ?

Since it blowup version of the app it not there where on app it show up and I did search nothing show up.

 

[InfamousInfamous is verified member.]

I got the same screenshot. I guess it did not load properly in the app

However, I got email and sms with request ID. So I am guessing the request got registered

Yes, same for me, you must've got some asw if not, RM is your best bet

 

[VasukiVasuki is verified member.]

See the screenshot attached, basically when I’m trying to apply for the second time for the first tap sticker because for the first time I had a wealth account which got upgraded to private, and then the sticker was closed and from last two weeks, I’m trying to apply, but it is always throw a error. and yes, I have already emailed my RM. I have called to the customer care. They don’t a clue have reinstalled the app, still the same error. Anybody face this issue? How do they resolve it?View attachment 84377

Same but I was able to apply again yesterday today
I got it digital
How you applying

Login - wealth dc - apply first tap ??