Issue Resolved Canara Bank Account Closed Without Any Reason — What’s Going On?

[PayKaroAbhi]

My Bank Account Got Closed Without Warning!

At 10:36 PM, I got an SMS from Canara Bank saying my account is closed—no prior notification, no explanation, nothing!

What’s crazy is I didn’t request for it to be closed. Plus, this account wasn’t sitting idle or dormant—I actually used it for transactions in October 2024, and I even deposited money into it just a few days ago.

Now my balance, which was in six digits, is gone. I can’t see it, I can’t transact, and I have no clue what’s happening.

Has anyone ever faced something like this? Any idea what I should do next? I’m completely stuck and super frustrated.

[ Update: I lodged a complaint on Canara Grievance Redressal Portal and it got forwarded to my branch immediately. I got a call at 10 AM from the branch and the BM asked me to come and requested me only 10 minutes. He was saying that I don't need to panic and he's taking care of the thing. I visited the branch and met BM where he showed me that my account is reopened and funds are reversed with interests. He was saying that the account got closed automatically after one year of account opening because they didn't put a tick on the KYC Due Diligence 'CDD' while opening the account and it is a first incident in their zone. However, My debit card is gone and now I have to apply for it again. Though he promised me to reverse any issuance charges if it gets deducted. I could register on Ai1 app and verified through Aadhar for registration. It was completely their fault in the end. ]

If you are facing anything wrong with this bank, you have to complain here for a fast response:

Canara CPGRS

This Portal worked like a charm and solved my huge problem within 4 hours!

 

[Pissant]

Call customer care first and see if they can give you more information

 

[kuchbhi]

Now my balance, which was in six digits, is gone

My Gooddd six digits

 

[PayKaroAbhi]

My Gooddd six digits

Yes buddy. I am clueless

 

[PayKaroAbhi]

Call customer care first and see if they can give you more information

They're not aware about a single thing. They could only say that it's closed now and asked me to visit branch and talk to manager directly

 

[kuchbhi]

They're not aware about a single thing. They could only say that it's closed now and asked me to visit branch and talk to manager directly

tomorrow's first job ready

 

[arvinder]

This is scary.. is it safe to keep our money in banks

 

[kuchbhi]

@Aniket and aspire gang dekho kya chal raha

 

[Pissant]

They're not aware about a single thing. They could only say that it's closed now and asked me to visit branch and talk to manager directly

That’s weird. I guess that’s your only option right now. Make sure to record your conversation (audio). But if possible a discrete video recording could be even better.

 

[Pissant]

Also write an email to pno right now anyway.

 

[Arnal07]

let us know here what manager says.

 

[nh124001]

au

That’s weird. I guess that’s your only option right now. Make sure to record your conversation (audio). But if possible a discrete video recording could be even better.

audio recording usually jayda beneficial nahi rehti, speak to manager, write an official email to pno

 

[Aniket]

Call customer care first and see if they can give you more information

Clueless customer care 🤡

 

[Sinatra]

Yes buddy. I am clueless

Please do not take this lightly and don't delay/wait for anything.
send a mail to the bank right away, include customer care as well as pno, as suggested earlier.

Check if you have received any mail related to this, in that case forward that mail, add more people and ask.

you can use this format:
~~~~~~~~~~~~~~~
Hello there,
I recently discovered that my account has been closed, and I would like to understand the reasons behind this.
Could you kindly provide clarification on the following points?

1. Why was my account closed?
2. What specific actions or issues led to this decision?
3. Are there any steps I can take to resolve the situation?

I would appreciate your prompt response and assistance in resolving this matter.

Thank you,
Name
Mobile number
~~~~~~~~~~~~~~~~

 

[Aniket]

Yes buddy. I am clueless

Your income recorded in Canara?

 

[Aniket]

They're not aware about a single thing. They could only say that it's closed now and asked me to visit branch and talk to manager directly

Firstly contact your branch in working hr.
Record phone call, ask reason and next course of action and explanation.

If nothing is wrong in your A/c, txns are not suspicious or fraudulent or matches with the income profile, then you're good to proceed further...

 

[PayKaroAbhi]

Your income recorded in Canara?

I didn't get this, recorded means?

 

[PayKaroAbhi]

Firstly contact your branch in working hr.
Record phone call, ask reason and next course of action and explanation.

If nothing is wrong in your A/c, txns are not suspicious or fraudulent or matches with the income profile, then you're good to proceed further...

Bro 1L savings is nothing nowadays. Most employed persons have that much. Also I'm not taking any payments there. It's for savings only

 

[PayKaroAbhi]

Clueless customer care 🤡

Exactly. They're clueless

 

[Aniket]

I didn't get this, recorded means?

How much money did you mention in income section while submitting the application for account opening?