CITI to Axis Migration: Citi Rewards CC Annual Fee issue

[lightwaves]

Hello Community,

My Citi Rewards card has been migrated to Axis Rewards CC. And my CITI card was LTF and I’ve a written email proof for the same .

However, I received an email from Axis which says that my Axis CC has the same fees as that of Citi and the fees will be waived off based on spend criteria.

But I’ve seen on this community in the past that some users who have this card as LTF, they got same email where it was mentioned that their Axis card also would remain LTF.

How should I deal with this issue? I do not want to pay the annual fees for this card. I have kept this card so far because it’s LTF.

Any ideas to tackle Axis folks?

Thanks

 

[SSV]

Axis ne jarur soch samajh ke kiya hoga... Dekho 100 ltf customers hain... Yeh do creative banao one with ltf and other with misleading but no ltf... First wala 10% ko bhejo doosra 90% ko... 90% Mein se 80% pe annual fees thop do... Agar us 80% Mein se 50% call karte hain then unki fee waive Kar do system error Tha kehke


Remaining 50% of 80% of 90% customers pe FREE Mein annual fees kama lenge... Profit

You are the ultimate master of decoding the 🪓 business model...
Dont reveal all the secret business models of 🪓 ...
@drsel , are you listening mate !!

 

[drsel]

You are the ultimate master of decoding the 🪓 business model...
Dont reveal all the secret business models of 🪓 ...
@drsel , are you listening mate !!

@msankadi is absolutely right --only crying babies get the milk.

That is why I said you just need to phone premium support or email premium services and ask them to waive of the annual fee / renewal fee.
Those who phone will pay nothing, others will have to pay

 

[lightwaves]

Axis ne jarur soch samajh ke kiya hoga... Dekho 100 ltf customers hain... Yeh do creative banao one with ltf and other with misleading but no ltf... First wala 10% ko bhejo doosra 90% ko... 90% Mein se 80% pe annual fees thop do... Agar us 80% Mein se 50% call karte hain then unki fee waive Kar do system error Tha kehke


Remaining 50% of 80% of 90% customers pe FREE Mein annual fees kama lenge... Profit

That’s some commendable wisdom on Axis functioning! 🫡🫡

 

[SSV]

That is why I said you just need to phone premium support or email premium services and ask them to waive of the annual fee / renewal fee.
Those who phone will pay nothing, others will have to pay

You have just taught us the best banking practices of the night..
Thanks mate

 

[drsel]

Axis ne jarur soch samajh ke kiya hoga... Dekho 100 ltf customers hain... Yeh do creative banao one with ltf and other with misleading but no ltf... First wala 10% ko bhejo doosra 90% ko... 90% Mein se 80% pe annual fees thop do... Agar us 80% Mein se 50% call karte hain then unki fee waive Kar do system error Tha kehke


Remaining 50% of 80% of 90% customers pe FREE Mein annual fees kama lenge... Profit

Absolutely right ! those who ask will get the fees removed

 

[lightwaves]

premium support or email premium services

Can you shed some light on this? I’ve come across this for the first time.

 

[SSV]

Absolutely right ! those who ask will get the fees removed

Is this called "LTF" by definition ??
or 🪓 LTF definition ??

 

[SSV]

Can you shed some light on this? I’ve come across this for the first time.

There is nothing premium to it...
Here is the light you are looking for ...

• premium.experience@axisbank.com
  
  

 

[lightwaves]

There is nothing premium to it...
Here is the light you are looking for ...

• premium.experience@axisbank.com
  
  View attachment 61182

Thank you @SSV garu!

 

[drsel]

You have just taught us the best banking practices of the night..
Thanks mate

Even with my Citi rewards card I had to phone them every year to reverse the renewal fees
I did it for so many years

 

[SSV]

With my Citi rewards card I had to phone them every year to remove the renewal fees
I did it for so many years

It is not what you are doing or what you love to do...

Is this the way Banks should work and/ or function...??

 

[drsel]

It is not what you are doing or what you love to do...

Is this the way Banks should work and/ or function...??

But this is the standard with all credit cards with respect to renewal fees.
those who phone can get it reversed, others who are not bothered will not.

Not just Citibank, I even had to phone HDFC to reverse my credit card renewal fees every year

 

[drsel]

However with Amex MRCC, they reduced the annual fees by 50% from 1500 + tax to 750 + tax.

Whereas Citibank and HDFC reversed the entire annual fees (100% along with GST.)

RBL reversed the annual fee but not the GST

 

[msankadi]

Is this the way Banks should work and/ or function...??

Hur bank axis banne ke khwaab dekh sakta hai bas... Par axis ko axisyape karne Mein Koi nahi hara sakta... Even hdfc tried and lost

 

[SSV]

But this is the standard with all credit cards with respect to renewal fees.
those who phone can get it reversed, others who are not bothered will not.

Not just Citibank, I even had to phone HDFC to reverse my credit card renewal fees every year

However with Amex MRCC, they reduced the annual fees by 50% from 1500 + tax to 750 + tax.

Whereas Citibank and HDFC reversed the entire annual fees (100% along with GST.)

RBL reversed the annual fee but not the GST

If something is promised as LTF, then there should not be this calling business.

If some Banks are offering fee reversal on a discrationary basis ( on an offcially chargeable card).. it is entirely okay...
Hope you understood the difference between these two...

 

[msankadi]

If something is promised as LTF, then there should not be this calling business.

If some Banks are offering fee reversal on a discrationary basis ( on an offcially chargeable card).. it is entirely okay...
Hope you understood the difference between these two...

I feel like *awww kitna bhola hai* feeling whenever people new to axis shit techniques give them the benefit of doubt

But kya kar sakte hain srishti ka vidhan hai... Pehli baar jab tak garam chij se munh na jale vishwas nahi hota

 

[SSV]

My Citi rewards card was not LTF, so I will have to phone them every year

Look at the OPs question in the first post...




for which , this was your response in post no 6:





and now, you are saying your CITI rewards card is not LTF...

 

[drsel]

Look at the OPs question in the first post...
View attachment 61187
for which , this was your response in post no 6:
View attachment 61188
and now, you are saying your CITI rewards card is not LTF...

I don't think OP will be charged any renewal fee for his Axis Rewards cc, because his Citi rewards card was LTF.

But even if he charged, all it takes is a phone call 🤙

 

[drsel]

My Citi rewards card being charged renewal fees doesn't bother me, I always get it reversed

 

[popkorn]

Sure, that’s what I am also thinking of! Any specific email id of Axis support? Thanks

specific support of axis e-mail ID is not available.Because they are not respecting the customers .Don't have faith with axis.There must be the limitations & conditions.