CitiBank Credit Cards To Axis Bank Credit Cards Migration | Full List With New Card Details

[TechnoFinoTechnoFino is verified member.]

Axis Bank has finally decided to move Citibank credit card customers to its core credit card system. Axis Bank has already launched some new card variants to migrate Citibank credit card users to Axis Bank with almost the same benefits.
Here is the list of Axis Bank credit cards that will be migrated from Citibank:

Citi Bank Existing Credit Card​	New Axis Bank Credit Card​
Citi Rewards Credit Card	Axis Bank Rewards Credit Card
IndianOil Citi Credit Card	Indian Oil Axis Bank Premium Credit Card (New Card)
Citi IKEA Credit Card	IKEA Family Credit Card By Axis Bank (New Card)
Citi Cashback Credit Card	Axis Bank Cashback Credit Card (New Card)
Citi PremierMiles Credit Card	Axis Bank Horizon Credit Card (New Card)
Citi Prestige Credit Card	Axis Bank Olympus Credit Card (New Card)
First Citizen Citi Credit Card	Axis Bank Shoppers Stop Credit Card (New Card)

This migration process will take place in phases. According to some reports, the first phase will be completed by 9th June 2024, and the entire process should be completed by the following month.

Reward points on your existing Citibank credit card will be transferred to the Axis EDGE reward system for free at the time of migration. Here is the list of transfer rates below:

Citi Bank Credit Card​	Axis Bank Credit Card​	Reward Transfer Rate​
Citi Rewards Credit Card	Axis Bank Rewards Credit Card	1 Reward Point = 1.75 EDGE Rewards
IndianOil Citi Bank Credit Card	IndianOil Premium Axis Bank Credit Card	1 Turbo Point = 1 EDGE Miles
Citi IKEA Credit Card	IKEA Family Credit Card By Axis Bank
Citi Cashback Credit Card	Axis Bank Cashback Credit Card
Citi PremierMiles Credit Card	Axis Bank Horizon Credit Card	1 Premier Mile = 0.45 EDGE Miles
Citi Prestige Credit Card	Axis Bank Olympus Credit Card	1 Prestige Mile = 1 EDGE Miles

Axis Bank's new credit card transfer rates to its partner programs:

Credit Card Name	Transfer Rate	Capping
Axis Bank Rewards Credit Card	10 EDGE Reward Points = 1 Partner Point (Vistara, AirAsia, ITC, and SpiceJet: 5 EDGE Reward Points = 1 Partner Point)	Overall Transfer Capping: 5,00,000 Group A: 1,00,000 Group B: 4,00,000
IndianOil Premium Axis Bank Credit Card	2 EDGE Miles = 1 Partner Point (IOCL XTRAREWARDS: 3 EDGE Miles = 10 Partner Points)	Overall Transfer Capping: 5,00,000 Group A: 1,00,000 Group B: 4,00,000
IKEA Family Credit Card By Axis Bank	20 EDGE Reward Points = 1 Partner Point (Vistara, AirAsia, ITC, and SpiceJet: 10 EDGE Reward Points = 1 Partner Point)	Overall Transfer Capping: 5,00,000 Group A: 1,00,000 Group B: 4,00,000
Axis Bank Horizon Credit Card	1 EDGE Mile = 1 Partner Point	Overall Transfer Capping: 5,00,000 Group A: 1,00,000 Group B: 4,00,000
Axis Bank Olympus Credit Card	1 EDGE Mile = 4 Partner Points	Overall Transfer Capping: 7,50,000 Group A: 1,50,000 Group B: 6,00,000

Key Benefits Of New Axis bank Credit Cards:

Axis Bank Olympus Credit Card:
Annual Fees: Rs. 20,000 + GST
Welcome & Renewal Benefits:
1. Taj/ITC Hotel Voucher: Rs. 10,000
2. EDGE Miles: 2500

Main Benefits:
1. Unlimited airport lounge access worldwide for primary & add-on card holders plus 20 free guest visit per year.
2. 2 complimentary domestic airport transfer for primary card holder.
3. 8 complimentary domestic airport meet and greet service.
4. 8 complimentary golf lessons/rounds per year (primary card holder plus 1 guest); additional 1 golf game/lesson for every Rs. 50,000 spent per year.
5. BookMyShow buy one get one free offer on movie & non-movie tickets. Maximum discount: Rs. 650 (Movie) & Rs. 1000 (Non-Movie) per ticket; offer can be used maximum 2 times for movie & 2 times for non-movie tickets per month.
6. Discounted forex currency markup fees: 1.80%

Reward System:
Earn 1 EDGE Mile for every Rs. 100 spent in India.
Earn 2 EDGE Miles for every Rs. 100 spent outside India.

Excluded MCCs: (List of categories, you'll not earn reward points)

➢ Transportation & Tolls (4111, 4121, 4131,4784)
➢ Utilities (4814,4816,4899,4900)
➢ Insurance (6300,6381,5960,6012,6051)
➢ Educational Institutions (8211,8241,8244,8249,8299)
➢ Govt. Institutions (9211,9222,9311,9399,9402,9405,8220)
➢ Wallet (6540)
➢ Rent (6513)
➢ Fuel (5541,5542,5983)

Reward Redemption:
You can redeem your EDGE Miles to book flight or hotels directly from traveledge portal & you can transfer your reward points to various partner programs.
1 EDGE Mile = 4 Partner Points

Reward Rate:
Domestic: 4% Partner Points
International: 8% Partner Points [5.87% if we consider 1 Partner Point = Rs. 1 and deduct markup fees]

For detail review visit card review here: [link will be added]

Axis Bank Horizon Credit Card:
Annual Fees: Rs. 3,000 + GST

Welcome benefits:
EDGE Miles: 5000

Renewal Benefits:
EDGE Miles: 1500

Main Benefits:
1. Domestic Lounge Access: 6 Complimentary lounge access for Mastercard variant holders & 8 complimentary lounge access for Visa variant holders per calendar quarter.
2. International Lounge Access: 2 Complimentary lounge access per calendar quarter.
3. Dining Discount With EazyDiner: 25% discount up to Rs. 800 per month; minimum order value: Rs. 2500; Offer can be used once a month.

Reward System:
1. Earn 5 EDGE Miles for every INR 100 spent on Axis Traveledge portal and airline websites.
2. Earn 2 EDGE Miles for every INR 100 spent on other categories.

Excluded MCCs: (List of categories, you'll not earn reward points)

➢ Transportation & Tolls (4111, 4121, 4131,4784)
➢ Utilities (4814,4816,4899,4900)
➢ Insurance (6300,6381,5960,6012,6051)
➢ Educational Institutions (8211,8241,8244,8249,8299)
➢ Govt. Institutions (9211,9222,9311,9399,9402,9405,8220)
➢ Wallet (6540)
➢ Rent (6513)
➢ Fuel (5541,5542,5983)

Reward Redemption:
You can redeem your EDGE Miles to book flight or hotels directly from traveledge portal & you can transfer your reward points to various partner programs.
1 EDGE Mile = 1 Partner Points

Reward Rate:
Traveledge & Airlines: 5% Partner Points
Other: 2% Partner Points

For detail review visit card review here: [link will be added]

The new Axis Bank credit cards look good if we consider their benefits. However, in terms of rewards, even the Axis Olympus card has many exclusions. Despite this, it is still a good card for international spending. In terms of reliability, Axis Bank doesn't come close to Citibank. This is the main reason almost all Citibank customers were very unhappy with the Citibank and Axis Bank deal earlier last year. Unfortunately, we cannot do anything but accept this migration. If you don't want to continue with your Citibank cards, you can close them; you will not be charged any renewal or migration fees at this time. Renewal fees will be levied at the usual time of your card renewal. The Citi PremierMiles and Citi Prestige cards were some of the best and most reliable for accumulating air miles. Personally, I will never rely on Axis Bank, as they can send you notices and ask for transaction clarifications from the past year, even for very small amounts.

This is the end of an era.

 

[BVCBVC is verified member.]

Important question is whether atlas miles will also be equal to 4 points if you have Olympus as well.

Yes and No as of now. Because Rewards portal is not up. So let us wait for some more time.

 

[BVCBVC is verified member.]

Can we request for replacement card now.. is there option to do the same online..

If anyone is successful in getting citi card replaced with axis branding do let us know..

Even I thought the same, but they might not honour it now because Axis is integrating this migration in phase manner. So we have to wait for some more time I guess. Let's watch this space for more updates.

 

[d3rvish]

Deleted and reinstalled the Axis app on my phone and went through the whole onboarding rigmarole again, and as I suspected, they've created a new customer ID for me and mapped my Citibank card to it, while my Axis cards are under my old customer ID. I'm assuming this has happened to others here. Anyone resolved it successfully?

 

[panchabhut]

Deleted and reinstalled the Axis app on my phone and went through the whole onboarding rigmarole again, and as I suspected, they've created a new customer ID for me and mapped my Citibank card to it, while my Axis cards are under my old customer ID. I'm assuming this has happened to others here. Anyone resolved it successfully?

Was the registered mobile no of citi different from that of axis? In my case, the mobile no was same but correspondence address was diff. Citi was mapped to axis cust ID. Earlier, I had flipkart card with diff mobile no and diff cust ID but once the card mobile no was updated, card was linked to main cust ID.

 

[skal941]

I'm unable to login to axis mobile app after migration.. getting error saying 'no linked axis accounts found for the chose mobile number' though i have 2 axis cards and 1 citi card.. Its asking me turn on mobile internet and asking me to choose sim .. then after a min, im getting the error.. anyone faced this issue?

 

[panchabhut]

I'm unable to login to axis mobile app after migration.. getting error saying 'no linked axis accounts found for the chose mobile number' though i have 2 axis cards and 1 citi card.. Its asking me turn on mobile internet and asking me to choose sim .. then after a min, im getting the error.. anyone faced this issue?

log into netbanking from desktop.
axis seems to have employed amateurs for designing their app or have entered into a deal with telecom operators to rob people of their money through sms. The app has issues on certain devices/networks. the sim verification keeps failing and your mobile balance keeps getting depleted due to continuous sending of sms. I have stopped using their app long back.

 

[skal941]

log into netbanking from desktop.
axis seems to have employed amateurs for designing their app or have entered into a deal with telecom operators to rob people of their money through sms. The app has issues on certain devices/networks. the sim verification keeps failing and your mobile balance keeps getting depleted due to continuous sending of sms. I have stopped using their app long back.

Tried that too.. its asking customer id... i dont remember as i have only CCs with Axis bank , no savings account with them.. i tried to retreive through SMS format which they gave.. it says 'Please check input provided'.. nonsense.. fed up with axis...

 

[d3rvish]

Was the registered mobile no of citi different from that of axis? In my case, the mobile no was same but correspondence address was diff. Citi was mapped to axis cust ID. Earlier, I had flipkart card with diff mobile no and diff cust ID but once the card mobile no was updated, card was linked to main cust ID.

No, though my name according to the Axis account includes my middle name. While for Citi, it does not. It's probably cocked up because of that. Needless to say, they added the middle name in on their own during the application for my first Axis card and refused to remove it and I didn't have the patience to fight with them over it back then.

 

[d3rvish]

Tried that too.. its asking customer id... i dont remember as i have only CCs with Axis bank , no savings account with them.. i tried to retreive through SMS format which they gave.. it says 'Please check input provided'.. nonsense.. fed up with axis...

If you by any chance have the box your Axis card came with, that will have a leaflet/letter with your customer ID on it.

 

[panchabhut]

No, though my name according to the Axis account includes my middle name. While for Citi, it does not. It's probably cocked up because of that. Needless to say, they added the middle name in on their own during the application for my first Axis card and refused to remove it and I didn't have the patience to fight with them over it back then.

Name is supposed to be as per Adhaar/PAN

 

[BVCBVC is verified member.]

Name is supposed to be as per Adhaar/PAN

Yes, I had a slight different spelling according to educational records and Citi had that name, but in Axis bank it's according to Aadhar card. Now after migration Axis has updated Credit card details with Aadhar name but Savings account with the old name which was in Citi, but there was no issue in integration.

 

[SM24]

Deleted and reinstalled the Axis app on my phone and went through the whole onboarding rigmarole again, and as I suspected, they've created a new customer ID for me and mapped my Citibank card to it, while my Axis cards are under my old customer ID. I'm assuming this has happened to others here. Anyone resolved it successfully?

Looks like what's done is only 'migration' not 'mapping'.
Atleast it appears so for me.

Once we register and log in using our citi credentials, we get to see our migrated Citi Savings Accounts, Cards etc
This is on the web. Check attachment, in case you haven't come across this.

When I reinstalled the app and re-registered, I was asked to choose between my axis business, axis personal and citi customer ids to move forward.
I chose my axis personal id.

I discovered I need not have reinstalled after all.
Everything is same as before.

 

[SM24]

Tried that too.. its asking customer id... i dont remember as i have only CCs with Axis bank , no savings account with them.. i tried to retreive through SMS format which they gave.. it says 'Please check input provided'.. nonsense.. fed up with axis...

They have multiple options for logging in.

Check attachment.

First sentence under Please Note may be handy too.

 

[panchabhut]

They have multiple options for logging in.

Check attachment.

First sentence under Please Note may be handy too.

The great and amazing coders who developed the app/site for axis started with the preconceived assumption that every single axis customer would have a savings acct. So if you don't have one and only have credit card, you cannot even know your cust ID from those options.

 

[d3rvish]

When I reinstalled the app and re-registered, I was asked to choose between my axis business, axis personal and citi customer ids to move forward.
I chose my axis personal id.

I discovered I need not have reinstalled after all.
Everything is same as before.

Wait, so you mean we cannot see all our cards on a single dashboard and need to log in afresh to toggle between Axis and Citi cards? Surely that cannot be right, even by Axis’ abysmal standards? Or have I misread what you wrote?

 

[SM24]

Wait, so you mean we cannot see all our cards on a single dashboard and need to log in afresh to toggle between Axis and Citi cards? Surely that cannot be right, even by Axis’ abysmal standards? Or have I misread what you wrote?

You read me right.

Not toggle.
Standalone log ins has been my experience.

When so many were saying they could see all cards at one go on the app or something, I got onto web and discovered this 'First Time Log in for Former Citi Bank Customer'.

That's how I discovered and recovered my citibank customer id, after checking how to, by digging through all the old migration emails.

 

[imdjay]

Which Card CITI IKEA thha ?

CITI IKEA walo ke saath same scam hua, jitno se phucha

Connected with Citi sorry Axis customer care team.
and they said, they are still in the process of updating the credit limit for customers and asked me to wait for a few more days.

Don't know. but I felt that after hearing I used to be a Citi customer, the Axis customer care representative started fumbling and became more conscious of what she was saying.

 

[aparnahm]

Wait, so you mean we cannot see all our cards on a single dashboard and need to log in afresh to toggle between Axis and Citi cards? Surely that cannot be right, even by Axis’ abysmal standards? Or have I misread what you wrote?

I can see my old Citi ccs and Axis cc in the Axis Open Mobile app. No issues. Prior to migration, I had only 1cc, Airtel one. SB a/c in Citi and 2 ccs from them.

 

[BVCBVC is verified member.]

My charges for Axis Olympus are posted. Ironically 15th July was my annual billing cycle and Migration date is also 15th July. So Axis started earning from me.

 

[vinrey287]

Connected with Citi sorry Axis customer care team.
and they said, they are still in the process of updating the credit limit for customers and asked me to wait for a few more days.

Don't know. but I felt that after hearing I used to be a Citi customer, the Axis customer care representative started fumbling and became more conscious of what she was saying.

Might be true. I have got couple of SMS stating CLI on both my Citi cards (Citi Limit+Axis Limit). Even though the limits were updated in the app yesterday, got the msg today only.