• Hey there! Welcome to TFC! View fewer ads on the website just by signing up on TF Community.

Credit Card bill generated of 87k statements add to 30k

random1229

TF Buzz
since the month of october 2023 im using a icici bank coral card. Since the past one month recovery agents have been coming to my residence for payment so i asked them give me a day to check my statements. So i exported fy23 24 statement and it shows that transactions made and statement generated do not add up to the same value. I wrote a email to their greivance redressal they said its computer generated hence they are fool proof. Today morning a guy called himself an RM even had bank id came to my place to verify the bill i received and bill from their backend they said some transactions are missing in my bill but the transactions have been made. They asked me to give them 2 3 days and then ill be asked to come to the head office of my city (kolkata) and resolve this issue. What should i do? (I have already filed a complaint through ombudsman)
 
Back
Top