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Credit card bill payment issue

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What is this nonsense by SBI?

I received this message after I paid my credit card dues. My credit card bill is 3491, the exact amount I am paying.

Dear Cardholder, payment of Rs.3,491.00 made towards your SBI Credit Card XXxxxx on 19-06-24 could not be processed as the amount paid is more than the outstanding amount. Your payment has been returned to the source account. To check your outstanding amount, login to our Website / Mobile App.

How can I make the payment if they are going to reverse it anyway?
 
What is this nonsense by SBI?

I received this message after I paid my credit card dues. My credit card bill is 3491, the exact amount I am paying.

Dear Cardholder, payment of Rs.3,491.00 made towards your SBI Credit Card XXxxxx on 19-06-24 could not be processed as the amount paid is more than the outstanding amount. Your payment has been returned to the source account. To check your outstanding amount, login to our Website / Mobile App.

How can I make the payment if they are going to reverse it anyway?
hey in how many days u get the money back to bank account.
 
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