Credit Limit Increase Rejected - Bizarre Reasons

[curios_mind_huh]

I opened a salary account with HDFC 6 months ago in April, purely because I wanted to get a LTF card from them. I earn 1.4L in hand and went ahead with the card application. The mistake I did was I didn't go ahead for the application in branch since they asked me to wait for 3 months before application. Somebody from HDFC called and I completed the application with their help. No income documents were asked and I got a Millennia Diners card LTF issued in April 2023.

The problem was it had a very low credit limit of 59k. I wanted this card primarily for sale offers and didn't spend much apart from 1-2k every month. I raised a credit enhancement request both via escalation email and form in branch along with payslips in July 2023. They replied with a huge email with jargon words that me being a "valued customer" and all. Basically, rejected the request because of bank policy.

So, I waited another 3 months and applied for the limit increase two weeks back with the branch again. It's been rejected again without any solid reason and when I dived deep with a credit card agent in HDFC, they offered me two solutions:

1. Use my card upto 70% limit every month for next 6 months and I MIGHT get a limit enhancement offer. This was not a ironclad promise as well.
2. Close the current card. Wait for 3 months. Then apply again in branch for a new credit card along with payslips. They promise that going this way I'll get a increased credit limit. But I'm not sure if I'll get the Millennia card LTF if I take this route. I don't want to settle for Regalia or Diners Privilege card.

Why the heck can't HDFC offer the limit enhancement now based on payslips, if they promise they'll do the same for a new card? And Is there any better way to go about asking for a limit increase?

I was thinking of attaching my payslips to pno one final time with an empty threat that I'll close the card if they don't budge. Any better ideas?

 

[Rohith-2009]

Okay, not only those .. there are so many.. how come they became no 2

I don't know but I don't want them to take no. 1. You know they messed up my Apay application for many months. None of other banks did like that. Icici is only bank that makes me to go to rbi ombudsman twice against them and they fixed the issues after getting treatment from rbi ombudsman. Why didn't they fix when I reached out to them

 

[Rohith-2009]

So here the point is , these experiences are based on individual incidents / relationships … not a general opinion.. got it

I agree. I only mentioned about my experience with hdfc

 

[SSV]

I agree. I only mentioned about my experience with hdfc

We all have different experiences with different banks at different times.. sometimes they might be contradicting to each other when we compare them amongst us..
We can not form an opinion on any bank based on a few relationships. It should be collective

 

[SSV]

I don't know but I don't want them to take no. 1. You know they messed up my Apay application for many months. None of other banks did like that. Icici is only bank that makes me to go to rbi ombudsman twice against them and they fixed the issues after getting treatment from rbi ombudsman. Why didn't they fix when I reached out to them

Refer to above post

 

[Deleted member 5552]

How come ICICI became no 2 with these bad qualities that you hate??

I think ICICI Bank ruled almost 23 years and stepped down in 2017

 

[SSV]

I think ICICI Bank ruled almost 23 years and stepped down in 2017

See all these no 1, no 2 .. they all keep changing.. nothing is permanent in corporate world or even in life..
As a customer we don’t need to bother about their market position as long as their fundamentals are strong and serve the customer with transparency..

 

[margan]

I opened a salary account with HDFC 6 months ago in April, purely because I wanted to get a LTF card from them. I earn 1.4L in hand and went ahead with the card application. The mistake I did was I didn't go ahead for the application in branch since they asked me to wait for 3 months before application. Somebody from HDFC called and I completed the application with their help. No income documents were asked and I got a Millennia Diners card LTF issued in April 2023.

The problem was it had a very low credit limit of 59k. I wanted this card primarily for sale offers and didn't spend much apart from 1-2k every month. I raised a credit enhancement request both via escalation email and form in branch along with payslips in July 2023. They replied with a huge email with jargon words that me being a "valued customer" and all. Basically, rejected the request because of bank policy.

So, I waited another 3 months and applied for the limit increase two weeks back with the branch again. It's been rejected again without any solid reason and when I dived deep with a credit card agent in HDFC, they offered me two solutions:

1. Use my card upto 70% limit every month for next 6 months and I MIGHT get a limit enhancement offer. This was not a ironclad promise as well.
2. Close the current card. Wait for 3 months. Then apply again in branch for a new credit card along with payslips. They promise that going this way I'll get a increased credit limit. But I'm not sure if I'll get the Millennia card LTF if I take this route. I don't want to settle for Regalia or Diners Privilege card.

Why the heck can't HDFC offer the limit enhancement now based on payslips, if they promise they'll do the same for a new card? And Is there any better way to go about asking for a limit increase?

I was thinking of attaching my payslips to pno one final time with an empty threat that I'll close the card if they don't budge. Any better ideas?

Right from the salary, opening account with HDFC and getting a lower CL in new Millenia card is same as above.
This is the exactly same situation for me but my timeline starts from July/Aug '23 . The limit offered was even lower with 25k Limit ( it was like a joke/prank). I have a CIBIL with >780 with track of 10yrs.

Initial mail for CLE was rejected with template response.

When contacted a credit card agent from Branch, he asked to close the card and then apply DCB offline with both income docs as well as C2C )... But he said, DCB cant be promised.

From different threads here, closing the card is not recommended. The alternate route is sending a courier to Chennai office.

Keep us posted.

 

[D₹V]

I am in the same boat. Opened HDFC savings account about 18 months ago and applied for Millenia via C2C using ICICI card with 8 lakh limit via branch. They suggested opening an account first and then C2C route even though I have a decent ITR. Application was rejected. They suggested changing the account to Imperia. Kept about 50 lakhs in FDs for 6 months and then applied again online. Offered Diners club as conditional approval but again rejected. Had been doing a lot of high value transactions using HDFC account and paid bills worth lakhs for other cards via their Billpay. A few months later they themselves sent a Moneyback card with 62k limit. Used it for 6 months and applied for limit increase and upgrade. Promised a Regalia by branch but again both requests denied by HDFC. Took it up to PNO but no use. Really frustrated but have given up now.
Have thought of getting Infinia via FD but told that I have to close current card and wait 3 months. I am afraid they would reject secured Infinia on some silly ground. Good CIBIL at around 800 as well. Just can't understand HDFC.

One guy I know applied Infinia based on ITR directly without any bank account or anything (anyway agent lured to open but he denied) & it was approved.

And you mistakenly got mb+ with such low limit. And once you get low limit card in HDFC, it's not possible soon to get LE/upgrades.

But trying this method by @unusedbrain1 might help because one guy I know got LE this way for 3 months old card in HDFC.

Try limit increase then . Write to pno & mail your documents to chennai office .
Might help .
Give your 2 cc .. latest statement .
& salary slip .
Ask for upgrade & limit enhancement .
If it doesn't work .
U then have to decide higher variant + more limit or ltf Millniea

 

[Lobogris]

One guy I know applied Infinia based on ITR directly without any bank account or anything (anyway agent lured to open but he denied) & it was approved.

And you mistakenly got mb+ with such low limit. And once you get low limit card in HDFC, it's not possible soon to get LE/upgrades.

But trying this method by @unusedbrain1 might help because one guy I know got LE this way for 3 months old card in HDFC.

Documents including ITR were already mailed to Chennai office. They rejected. Escalated to priority redressal who also rejected after several emails.

 

[D₹V]

Documents including ITR were already mailed to Chennai office. They rejected. Escalated to priority redressal who also rejected after several emails.

Try sending your other 2 card (not ICICI or Kotak) statement including ITR.

 

[Lobogris]

Try sending your other 2 card (not ICICI or Kotak) statement including ITR.

Ok. Will try it again someday when I have the stamina. Right now I have needlessly taken a 3 lakh jumbo loan on it to see if that would help me get the limit increased.

 

[Rohith-2009]

Ok. Will try it again someday when I have the stamina. Right now I have needlessly taken a 3 lakh jumbo loan on it to see if that would help me get the limit increased.

You took loan when you don't need? That's not good idea I think.

 

[D₹V]

You took loan when you don't need? That's not good idea I think.

Brother is increasing DTI ratio.

CC: @CARDBITRAGE

 

[CARDBITRAGE]

Brother is increasing DTI ratio.

CC: @CARDBITRAGE

You think the DTI thing is not true eh? XD

 

[SSV]

You think the DTI thing is not true eh? XD

I too think the same...

 

[unusedbrain1]

Ok. Will try it again someday when I have the stamina. Right now I have needlessly taken a 3 lakh jumbo loan on it to see if that would help me get the limit increased.

3 lakh loan on 50k cc limit

 

[CARDBITRAGE]

I too think the same...

I guess DTI doesn't directly affect the credit score, but how it is managed does. Basically, that's DTC.

 

[SSV]

I guess DTI doesn't directly affect the credit score, but how it is managed does. Basically, that's DTC.

It may have some indirect role...

 

[D₹V]

You think the DTI thing is not true eh? XD

No, I believe

 

[Lobogris]

You took loan when you don't need? That's not good idea I think.

I know it will cost a little in interest. I placed it in a FD at 8.5% for 14 months. So the income from there is more or less the same as the total payments made. However, I will lose the opportunity cost of the payments I make. Anyway a few thousand is not a worry.