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Recently saw a pdf from axis site will share if possibleNo its Affluent Burgundy Private, Reserve, Magnus all are called HNI/Affluent.
Check this https://www.axisbank.com/retail/car.../terms-and-conditions/important-announcementsRecently saw a pdf from axis site will share if possible
There it’s mentioned magnus hni and affluent some other cards
Let it be trueCheck this https://www.axisbank.com/retail/car.../terms-and-conditions/important-announcements
Point no.7. Magnus is not in that list. This is in line with the mail I received from Axis Bank.
Also this https://www.axisbank.com/docs/default-source/default-document-library/key-fact-sheet.pdf link, check the Affluent cards grid. Magnus is listed there. So I think its safe to say that we will earn ERs on insurance on Magnus.
I had used magnus for buying forex online at bookmyforex but do not see any points for the said transaction. Whats the email id where I could enquire?I had written to their premium experiences DL and I got the below response. So it should be considered because currency conversion does not fall into any of these. They also mention that Onus transactions are excluded so its possible that they exclude it if I use the Magnus to load a forex card issued by Axis Bank.
I also feel this transaction is not a utility.
"We would like to inform you that all the spends done shall be eligible to earn EDGE REWARD points except the below mentioned transactions:
o Balance transfers
o Cash advances
o Any onus transactions , EMI transactions.
o Financial charges (e.g; late payment fee, dishonoured cheque charges, service fee, transaction charges)
o Disputed transactions
o Any purchases made at petrol pumps/ service stations
o Payment of enrolment fee for the program (If any)"
Premium.experience@axisbank.comI had used magnus for buying forex online at bookmyforex but do not see any points for the said transaction. Whats the email id where I could enquire?
@bravothemaverick did you get the reward points eventually? And did it count towards monthly milestone for magnusI had used magnus for buying forex online at bookmyforex but do not see any points for the said transaction. Whats the email id where I could enquire?
No & the email conversation continues with Axis executives - They have done nothing after 1 month of back & forth emails. First hand experience of reputation of axis customer care & its been as bad as its called out to be!@bravothemaverick did you get the reward points eventually? And did it count towards monthly milestone for magnus
Did they resolve this issue?No & the email conversation continues with Axis executives - They have done nothing after 1 month of back & forth emails. First hand experience of reputation of axis customer care & its been as bad as its called out to be!
Interestingly it came under fin. Inst. in the statement
You know axis customer care. Nothing has been done 2 months after I raised the query & I m looking at good chunk of points from the transaction so I haven't given up too 🙂.Did they resolve this issue?
You know how axis works right? I have exchanged multiple emails with PNO - still they are in denial! I have given up after a while@bravothemaverick any updates?