Hi,
I can help you with Burgundy related queries since I work in Axis. If you want to change your RM then you can give a mail on my official email along with your specific requirement as to why you want the change to happen. The branch where I am working from is Mg Road Bangalore so here all ex-Citi RM's are handling the portfolios of current Axis Burgundy and Burgundy Private accounts. As far as I know the service of Citi RM's are way better than any other banks right now.
Let me know if you want the RM change to happen.