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Experian No credit score found issue

boomboom

TF Buzz
I have previously generated my Experian score from Experian website

Also from onescore app.

But when I try to update my Experian score in may 2024 , Experian website is not showing any Experian score. Showing this error (screenshot) :

"No credit score found!
We regret to inform you that presently we do not have any records of your credit information submitted by our member banks / financial institutions"

Also error in onescore app.

Screenshot_2024-05-05-10-52-18-12_e4424258c8b8649f6e67d283a50a2cbc.jpg
But I can generate my Experian Score from Experian WhatsApp easily. I can also generate my Experian score from their dispute page but unable to login in Experian website as it is showing "no credit score found".

Lol. I am now clueless what's the issue here.
Upon raising dispute via email , Experian told generic reply :
"It is pertinent to note that it generally takes around 30 days for your latest repayment to reflect in your credit report."

HOW TO FIX THIS NOW?
I have one year old credit history & 2 credit cards already so was able to generate my Experian score in past.
whats the problem here ?
 
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