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facing Multiple issues with Indusind bank savings account and INDIE Account

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Fini7777

Fini7777

TF Ace
Contributor
Hi, I've been facing multiple issues with my IndusInd Bank savings account and Indie account.

Recently, I updated my registered mobile number in the bank's records, and ever since, the issues have escalated, causing me immense frustration. I hold Indus Select and Indie accounts with IndusInd Bank.

Issues:​

  1. UPI Not Working:
    • I have been unable to reset my UPI PIN despite multiple attempts. Unlike other apps, Paytm doesn't even display my Indus Select account.
    • I’ve tried various methods like using Aadhaar and debit card details, but the problem persists.
    • All UPI apps show the error message: "Unable to reset UPI PIN: UPI PIN VIOLATION".
    • I want to highlight that this issue existed even before I updated my mobile number(In GPay it was fine before mob num update).
  2. Indie App Re-Registration:
    • After changing my mobile number, the Indie app asked for re-registration. However, when I entered my Aadhaar number, it displayed the error: "Aadhaar number is not correct."
    • Since both account numbers are the same as my mobile number except first 2 digits , differentiating between them has become challenging.
  3. Email Communication Failing:
    • Whenever I try to send a plain-text email to IndusInd Bank for any requirement or query, their system throws an error: "UNDELIVERABLE."
  4. Credit Card Issues:
    • I previously held an IndusInd Bank credit card. Despite manually submitting documents multiple times, my emails never reached them (likely due to the above issue). Frustrated, I closed the card three months ago.
    • Today, I received an email inviting me to apply for a credit card. Surprisingly, my application worked, and I am now waiting for approval or rejection. The new card also shows an increased credit limit.

      Currently, I shifted all my funds to my primary and not using these two account
    • if u guys have any solution do let me know.
 
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You already did a mistake by having relationship with IndusInd, again you made a sin by changing your mob no.
With respect to IndusInd, if everything works fine (which is very rare though), don't dare to touch it.

For peace of mind, it's better to close it. I would have done the same in this scenario.
 
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SureShot said:
You already did a mistake by having relationship with IndusInd, again you made a sin by changing your mob no.
With respect to IndusInd, if everything works fine (which is very rare though), don't dare to touch it.

For peace of mind, it's better to close it. I would have done the same in this scenario.
Click to expand...
🤣 🤣
Yes, that will be my next step.....
 
Upvote 1 Downvote
Fini7777 said:
Hi, I've been facing multiple issues with my IndusInd Bank savings account and Indie account.

Recently, I updated my registered mobile number in the bank's records, and ever since, the issues have escalated, causing me immense frustration. I hold Indus Select and Indie accounts with IndusInd Bank.

Issues:​

  1. UPI Not Working:
    • I have been unable to reset my UPI PIN despite multiple attempts. Unlike other apps, Paytm doesn't even display my Indus Select account.
    • I’ve tried various methods like using Aadhaar and debit card details, but the problem persists.
    • All UPI apps show the error message: "Unable to reset UPI PIN: UPI PIN VIOLATION".
    • I want to highlight that this issue existed even before I updated my mobile number(In GPay it was fine before mob num update).
  2. Indie App Re-Registration:
    • After changing my mobile number, the Indie app asked for re-registration. However, when I entered my Aadhaar number, it displayed the error: "Aadhaar number is not correct."
    • Since both account numbers are the same as my mobile number except first 2 digits , differentiating between them has become challenging.
  3. Email Communication Failing:
    • Whenever I try to send a plain-text email to IndusInd Bank for any requirement or query, their system throws an error: "UNDELIVERABLE."
  4. Credit Card Issues:
    • I previously held an IndusInd Bank credit card. Despite manually submitting documents multiple times, my emails never reached them (likely due to the above issue). Frustrated, I closed the card three months ago.
    • Today, I received an email inviting me to apply for a credit card. Surprisingly, my application worked, and I am now waiting for approval or rejection. The new card also shows an increased credit limit.

      Currently, I shifted all my funds to my primary and not using these two account
    • if u guys have any solution do let me know.
Click to expand...
I closed my IndusInd Legend in Oct end as it had only 60k limit and just for fun tried applying for Pinnacle in Nov 2nd week to my surprise the application went through and approved with 5L limit.

While applying it showed 5k joining fees but now they have taken 15k + GST in app now arguing with customer care daily for past 2 weeks.

When I tried to link in app it showed Pinnacle CC linked however still the closed Legend CC was showing so complained to support and after 2 weeks magically Legend CC disappeared and Pinnacle came.

So raise the issue with support they will raise SR and one fine day you will see that the issue is resolved when that day comes no one knows
 
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federer.reddevil said:
I closed my IndusInd Legend in Oct end as it had only 60k limit and just for fun tried applying for Pinnacle in Nov 2nd week to my surprise the application went through and approved with 5L limit.

While applying it showed 5k joining fees but now they have taken 15k + GST in app now arguing with customer care daily for past 2 weeks.

When I tried to link in app it showed Pinnacle CC linked however still the closed Legend CC was showing so complained to support and after 2 weeks magically Legend CC disappeared and Pinnacle came.

So raise the issue with support they will raise SR and one fine day you will see that the issue is resolved when that day comes no one knows
Click to expand...
Keep updating on this. I am in the same boat. It showed 5000+GST for you as well, didn’t it? Feeling so dumb for not screenshotting it!😔
 
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realjayt said:
Keep updating on this. I am in the same boat. It showed 5000+GST for you as well, didn’t it? Feeling so dumb for not screenshotting it!😔
Click to expand...
Yeah same thing 5000 + GST usually I take ss of all this for some reason that day I applied thinking it will be rejected as their cooldown is 3 months and not even 2 weeks have passed since Legend closure.

Just wanted to keep my name in their DB as somewhere in the community I read if you apply within 90 days they will reject but they will call you automatically on 91st day and I just wanted them to call me back on 91st day. Never thought for a second that it would be approved within 2 weeks of closing Legend
 
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federer.reddevil said:
Yeah same thing 5000 + GST usually I take ss of all this for some reason that day I applied thinking it will be rejected as their cooldown is 3 months and not even 2 weeks have passed since Legend closure.

Just wanted to keep my name in their DB as somewhere in the community I read if you apply within 90 days they will reject but they will call you automatically on 91st day and I just wanted them to call me back on 91st day. Never thought for a second that it would be approved within 2 weeks of closing Legend
Click to expand...
I practically chased Pinnacle for 3 months or so, to no avail. And at last when I apply thinking it’s 5k fees and 5L limit it gets approved instantly but CC says fee is 15k. I’ve not activated the card and already raised it to PNO level. If they don’t comply to 5K fees, Bsmboo might be coming for them
 
Upvote 0 Downvote
federer.reddevil said:
Yeah same thing 5000 + GST usually I take ss of all this for some reason that day I applied thinking it will be rejected as their cooldown is 3 months and not even 2 weeks have passed since Legend closure.

Just wanted to keep my name in their DB as somewhere in the community I read if you apply within 90 days they will reject but they will call you automatically on 91st day and I just wanted them to call me back on 91st day. Never thought for a second that it would be approved within 2 weeks of closing Legend
Click to expand...
Very strange,
2 weeks...? U r right exactly after 90 days today I received email reg cc
 
Upvote 0 Downvote
realjayt said:
I practically chased Pinnacle for 3 months or so, to no avail. And at last when I apply thinking it’s 5k fees and 5L limit it gets approved instantly but CC says fee is 15k. I’ve not activated the card and already raised it to PNO level. If they don’t comply to 5K fees, Bsmboo might be coming for them
Click to expand...
Today 15k joining fees and 2700 GST reversed instead they added 5k joining fees and 900 GST
 
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