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facing Multiple issues with Indusind bank savings account and INDIE Account

Fini7777

TF Ace
Contributor
Hi, I've been facing multiple issues with my IndusInd Bank savings account and Indie account.

Recently, I updated my registered mobile number in the bank's records, and ever since, the issues have escalated, causing me immense frustration. I hold Indus Select and Indie accounts with IndusInd Bank.

Issues:

  1. UPI Not Working:
    • I have been unable to reset my UPI PIN despite multiple attempts. Unlike other apps, Paytm doesn't even display my Indus Select account.
    • I’ve tried various methods like using Aadhaar and debit card details, but the problem persists.
    • All UPI apps show the error message: "Unable to reset UPI PIN: UPI PIN VIOLATION".
    • I want to highlight that this issue existed even before I updated my mobile number(In GPay it was fine before mob num update).
  2. Indie App Re-Registration:
    • After changing my mobile number, the Indie app asked for re-registration. However, when I entered my Aadhaar number, it displayed the error: "Aadhaar number is not correct."
    • Since both account numbers are the same as my mobile number except first 2 digits , differentiating between them has become challenging.
  3. Email Communication Failing:
    • Whenever I try to send a plain-text email to IndusInd Bank for any requirement or query, their system throws an error: "UNDELIVERABLE."
  4. Credit Card Issues:
    • I previously held an IndusInd Bank credit card. Despite manually submitting documents multiple times, my emails never reached them (likely due to the above issue). Frustrated, I closed the card three months ago.
    • Today, I received an email inviting me to apply for a credit card. Surprisingly, my application worked, and I am now waiting for approval or rejection. The new card also shows an increased credit limit.

      Currently, I shifted all my funds to my primary and not using these two account
    • if u guys have any solution do let me know.
 
Hi, I've been facing multiple issues with my IndusInd Bank savings account and Indie account.

Recently, I updated my registered mobile number in the bank's records, and ever since, the issues have escalated, causing me immense frustration. I hold Indus Select and Indie accounts with IndusInd Bank.

Issues:

  1. UPI Not Working:
    • I have been unable to reset my UPI PIN despite multiple attempts. Unlike other apps, Paytm doesn't even display my Indus Select account.
    • I’ve tried various methods like using Aadhaar and debit card details, but the problem persists.
    • All UPI apps show the error message: "Unable to reset UPI PIN: UPI PIN VIOLATION".
    • I want to highlight that this issue existed even before I updated my mobile number(In GPay it was fine before mob num update).
  2. Indie App Re-Registration:
    • After changing my mobile number, the Indie app asked for re-registration. However, when I entered my Aadhaar number, it displayed the error: "Aadhaar number is not correct."
    • Since both account numbers are the same as my mobile number except first 2 digits , differentiating between them has become challenging.
  3. Email Communication Failing:
    • Whenever I try to send a plain-text email to IndusInd Bank for any requirement or query, their system throws an error: "UNDELIVERABLE."
  4. Credit Card Issues:
    • I previously held an IndusInd Bank credit card. Despite manually submitting documents multiple times, my emails never reached them (likely due to the above issue). Frustrated, I closed the card three months ago.
    • Today, I received an email inviting me to apply for a credit card. Surprisingly, my application worked, and I am now waiting for approval or rejection. The new card also shows an increased credit limit.

      Currently, I shifted all my funds to my primary and not using these two account
    • if u guys have any solution do let me know.
Stupid people having no knowledge to run the bank. I previously had Current Account and recently got Pinnacle CC and wanted to open Exclusive account. They couldn't open the account and I had to take back the IP made via cheque and close the entire process.
 
Stupid people having no knowledge to run the bank. I previously had Current Account and recently got Pinnacle CC and wanted to open Exclusive account. They couldn't open the account and I had to take back the IP made via cheque and close the entire process.
Yes, I am gng to close my sccounts
 
I had a Paytm FD which was by IndusInd Bank before opening IndusInd A/c and they couldnt figure how I had relationship with IndusInd before I opened an IndusInd A/c then we found that the Paytm FD was by IndusInd Bank finally they opened my A/c after back and forth for 4 days. This was in 2021
 
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