FI Money Infinite account | 2% in UPI/Debit Card spends

[iamankit]

Does anyone upgraded to Infinite account variant by maintaining 50k? Share your practical experience on benefits like 2% cashback and their acceptable merchant transactions for those cashbacks.

Account Plans & Benefits | Fi Money

Fi Money offers 4 plans - Salary, Infinite, Plus, and Standard. Each has its own benefits, choose your plan and enjoy using Fi

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[rj_arora]

I think there's a cap of 2000 Fi-Coins per transaction on Debit Card spends. I paid 10k on Cheq and got 2k Fi-Coins. Then, I paid 20k again and only got 2k Fi-Coins.

I paid 2.5K rent via CRED UPI and got coins. How to use Debit card/How to pay rent via Debit card though?

 

[Chaitanya-a]

I paid 2.5K rent via CRED UPI and got coins. How to use Debit card/How to pay rent via Debit card though?

Check in the payment section if it has option of Debit card while doing txn.

 

[rj_arora]

Check in the payment section if it has option of Debit card while doing txn.

Where? I could only find UPI option for Rent payment

 

[Chaitanya-a]

Where? I could only find UPI option for Rent payment

Try with other apps which allow rent pay via Debit card. If not then you'll get 2% Cashback anyways via UPI as well. Just that Fi coins would be 10% instead of 20%

 

[Astraea]

@Chaitanya-a By mistake I have placed a request for physical debit card. I didn't receive the card yet. Do you how to cancel that or if I reject the delivery will I be charged the annual fees I don't maintain even 10k in the account?

CS says they won't be able to stop or cancel the request?

 

[rj_arora]

Try with other apps which allow rent pay via Debit card. If not then you'll get 2% Cashback anyways via UPI as well. Just that Fi coins would be 10% instead of 20%

which apps allow rent payment via Debit card? And CRED also is charging extra commission now for more transactions, even for UPI 🙁

 

[Chaitanya-a]

which apps allow rent pay via Debit card?

I think FreeCharge & Nobroker allows. Check with them once.

 

[rj_arora]

I think FreeCharge & Nobroker allows. Check with them once.

And CRED also is charging extra commission now for more transactions, even for UPI 🙁

 

[Chaitanya-a]

And CRED also is charging extra commission now for more transactions, even for UPI 🙁

Cred charges extra in everything. Even Cashback has been almost stopped. Try Payzapp as well.

 

[Chaitanya-a]

And CRED also is charging extra commission now for more transactions, even for UPI 🙁

Try MobiKwik. It has written it allows Debit card for rent payments

 

[rj_arora]

Try MobiKwik. It has written it allows Debit card for rent payments

If we use UPI to add money in Demat, will that be considered as merchant transaction?

 

[Astraea]

Just reject the delivery and when they charges, you can claim that you don't hold physical card.

I just spoke to the Customer Care they are like once you place the request for card and even if you reject the delivery of the card you will be charged. @Chaitanya-a

 

[U_Utkrsh]

I just spoke to the Customer Care they are like once you place the request for card and even if you reject the delivery of the card you will be charged. @Chaitanya-a

I was in the same boat. Got the card 3 days ago and have not activated it yet. I have already mailed to the federal bank as well but is to no avail. FI don’t have any grievance redressal for the customers. The only way I can think of is to write to Federal Bank Nodal officers a few days after a mail to Federal Bank Cc.
Additionally, you can drop a message on Twitter, they might arrange a call back from a senior executive.

 

[Astraea]

They'll say that only. Coz they're sellers.

What I'm saying is you can claim later on that you don't hold physical card hence you won't bear any charges.

I will refuse the delivery. But Both chat and call they mentioned different like I will be charged. But in Twitter FiCares replied this there won't be any charges. As I don't hold any physical debit card. Thankyou @Chaitanya-a

 

[Astraea]

I was in the same boat. Got the card 3 days ago and have not activated it yet. I have already mailed to the federal bank as well but is to no avail. FI don’t have any grievance redressal for the customers. The only way I can think of is to write to Federal Bank Nodal officers a few days after a mail to Federal Bank Cc.
Additionally, you can drop a message on Twitter, they might arrange a call back from a senior executive.

So, as you mentioned try in Twitter. I think Twitter support team is best and they provide all the solutions immediately and correctly without misleading us. I feel it's like ICICI for apay to platinum card @U_Utkrsh

 

[U_Utkrsh]

So, as you mentioned try in Twitter. I think Twitter support team is best and they provide all the solutions immediately and correctly without misleading us. I feel it's like ICICI for apay to platinum card @U_Utkrsh

Yes the twitter team of the banks are more aware and responsive than cc guys.

 

[Chaitanya-a]

Had a conversation regarding this 2% Cashback offer. She said UPI Cashback will only be considered while paying merchant from Fi app.

For Debit card txn, only shopping apps are considered. Most probably bill payments & wallet loads aren't counted for Cashback. Merchants like Paytm, Mobikwik aren't counted as per her.

I asked her to share complete T&Cs. Will get update after sometime.

 

[hellobois]

Had a conversation regarding this 2% Cashback offer. She said UPI Cashback will only be considered while paying merchant from Fi app.

For Debit card txn, only shopping apps are considered. Most probably bill payments & wallet loads aren't counted for Cashback. Merchants like Paytm, Mobikwik aren't counted as per her.

I asked her to share complete T&Cs. Will get update after sometime.

they dont know, one of them told me that CC bill payment is also counted but other one denied.

 

[Chaitanya-a]

they dont know, one of them told me that CC bill payment is also counted but other one denied.

It would've been better if proper T&Cs are mentioned in their app.

 

[hellobois]

yes

It would've been better if proper T&Cs are mentioned in their app.

, its a new system but I think they will evolve in future.