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FI Money Infinite account | 2% in UPI/Debit Card spends

In my account I maintained 25k and got CB and in my mother account I used to do credit and debit for 2% offer. I got CB but my mother didn't get last time. Is this the reason? Any idea if 50k is the limit or something else because I kept 25k
I think they've put some internal condition of minimum balance to be maintained. I too am keeping around 40k and getting the cashback.
 
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