Hello Community,
From few days fortum charge and drive rupay prepaid card which is issued by pine labs was being declined at all e-commerce sites and showing error not enabled for online use and sometimes not even giving error
They have fixed their loop holes and basically blocked the old cards online usage from their back end
I had the same problem, the card was declined at all websites including Amazon, Flipkart
You can see in the above image that I was able to redeem that stucked money
All you have to send them email including the screenshot of error which are you getting at the declined transaction
Email
support@chargedrive.in
support@pineperks.in
In next day i received the following reply
In my case i just logged in with link received in in text message and disabled the ecomm transaction and enabled it again
The link will give access to pinelabs control page which will look like this
Later i used my card to buy amazon pay gift card directly from amazon website and the balance received in apay
Update :- You can login using link https://www.pineperks.in and directly disable and enable online transaction
From few days fortum charge and drive rupay prepaid card which is issued by pine labs was being declined at all e-commerce sites and showing error not enabled for online use and sometimes not even giving error
They have fixed their loop holes and basically blocked the old cards online usage from their back end
I had the same problem, the card was declined at all websites including Amazon, Flipkart
You can see in the above image that I was able to redeem that stucked money
All you have to send them email including the screenshot of error which are you getting at the declined transaction
support@chargedrive.in
support@pineperks.in
In next day i received the following reply
In my case i just logged in with link received in in text message and disabled the ecomm transaction and enabled it again
The link will give access to pinelabs control page which will look like this
Later i used my card to buy amazon pay gift card directly from amazon website and the balance received in apay
Update :- You can login using link https://www.pineperks.in and directly disable and enable online transaction
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