Fortum charge & drive prepaid card declined / not enabled for online use problem solution

[Sahilmiya]

Hello Community,

From few days fortum charge and drive rupay prepaid card which is issued by pine labs was being declined at all e-commerce sites and showing error not enabled for online use and sometimes not even giving error

They have fixed their loop holes and basically blocked the old cards online usage from their back end

I had the same problem, the card was declined at all websites including Amazon, Flipkart



You can see in the above image that I was able to redeem that stucked money

All you have to send them email including the screenshot of error which are you getting at the declined transaction

Email
support@chargedrive.in
support@pineperks.in



In next day i received the following reply



In my case i just logged in with link received in in text message and disabled the ecomm transaction and enabled it again

The link will give access to pinelabs control page which will look like this



Later i used my card to buy amazon pay gift card directly from amazon website and the balance received in apay

Update :- You can login using link https://www.pineperks.in and directly disable and enable online transaction

 

[bugmenot]

Any one know fortum wallet load MCC code ?

@VISHESH_BANSAL

1711 - Heating, Plumbing, and AC Contractors

 

[Strange]

1711 - Heating, Plumbing, and AC Contractors

But according to ILA it's Travel category.

 

[bugmenot]

But according to ILA it's Travel category.

ILA ka 🔩 he dhila - @VISHESH_BANSAL

 

[aay001]

Yes but fortum now disabled selected POS merchant categories.

Any idea which categories?

 

[Abhishek012]

1711 - Heating, Plumbing, and AC Contractors

Are you sure ? ya aise he mazak kar diye ?

@Strange what's ILA ?

 

[Abhishek012]

Any idea which categories?

Wallet spend categories.

I think this categories are not allowed - https://www.pineperks.in/termsConditions

 

[hks789]

Are you sure ? ya aise he mazak kar diye ?

@Strange what's ILA ?

Yes. 1711 is what shown when I used hdfc prepaid card for fortum.

ILA is SBI card chat bot

 

[bugmenot]

Are you sure ? ya aise he mazak kar diye ?

@Strange what's ILA ?

Bro majak nai kara raha, sach me pucha sbi ko and mcc is more or less correct because fortum is in business of electricity and charging solution.

 

[kushhh]

Yes but fortum now disabled selected POS merchant categories.

Which categories?

Yes but fortum now disabled selected POS merchant categories.

 

[hks789]

Which categories?

https://www.pineperks.in/termsConditions

 

[Abhishek012]

My one fortum account, card otp page is not open. Dnt know what's the problem.

Other Fortum account cards workng perfectly.

 

[kushhh]

My one fortum account, card otp page is not open. Dnt know what's the problem.

Other Fortum account cards workng perfectly.

Do they work in Amazon Friday offer?
Plus i got the virtual card today , i cant load it ..
And will i get the plastic card in 10 days?

 

[hks789]

Do they work in Amazon Friday offer?
Plus i got the virtual card today , i cant load it ..
And will i get the plastic card in 10 days?

Prepaid cards don't have that offer. Only the Rupay Platinum Debit Card does.

 

[Strange]

Do they work in Amazon Friday offer?
Plus i got the virtual card today , i cant load it ..
And will i get the plastic card in 10 days?

Amazon offer is for Rupay Platinum debit cards not prepaid card or credit card.

 

[kushhh]

Prepaid cards don't have that offer. Only the Rupay Platinum Debit Card does.

Amazon offer is for Rupay Platinum debit cards not prepaid card or credit card.

Thanks ,

I can't add money to this card , what can I do

 

[hks789]

Thanks ,

I can't add money to this card , what can I do

You need wait for the magic door to open 😄.
Check early mornings and evenings everyday ☹️

 

[Walter White]

My one fortum account, card otp page is not open. Dnt know what's the problem.

Other Fortum account cards workng perfectly.

Lagta hai unhe pata lag gya ki Abhishek bhai hi hai jisne hamara itna loss karvaya hai 😂

 

[Abhishek012]

Lagta hai unhe pata lag gya ki Abhishek bhai hi hai jisne hamara itna loss karvaya hai 😂

Koi solution do yaar.

The link directly lends to my prepaid card its encrypted I removed the last character from below but here's how it looks

https://card.pineperks.in/eCard?c=3s7.58rOja9bYWo5nlgirw

this link is not working and already enabled and disabled e-com from pineperks website but card otp page still not open.

 

[Abhishek012]

Lagta hai unhe pata lag gya ki Abhishek bhai hi hai jisne hamara itna loss karvaya hai 😂

Important Update - Today i found one interesting fact about Fortum card/Pineperks card.

Some Fortum card/Pineperks card running on different servers.

I use total 4 fortum account cards.

Yesterday, i use only 1 card and working perfectly but @pranavcool told me his card is not working yesterday (only one time working yesterday).

But today morning he tried his card and it worked.

Now today i use my all 4 fortum cards but out of 4 cards, only 3 cards working.

My 4th fortum card is not working. No matter how many times i tried or whatever merchant i tried. Card otp page is not opened.

then i ask @pranavcool was he also facing the same problem like card otp page is not open ? he told me yes and he told me to try it tonight.

Just now, 9 pm i use my 4th fortum card and voila! card otp page is now open and transaction also successful.

Now how do i know some Fortum card/Pineperks card running on different servers ?

Because when i tried today on payu gateway page. this error is showing on payu gateway page "NPCI 412 - Issuer Authentication Server Failure".

So, next time remember this thing, if you have multiple fortum account cards then try any other fortum card, if your card otp page is not open and no need to worry, your 2nd card will also work after sometime or night time.

 

[Walter White]

Imporant Update - Today i found one interesting fact about Fortum card/Pineperks card.

Some Fortum card/Pineperks card running on different servers.

I use total 4 fortum account cards.

Yesterday, i use only 1 card and working perfectly but @pranavcool told me his card is not working yesterday (only one time working yesterday).

But today morning he tried his card and it worked.

Now today i use my all 4 fortum cards but out of 4 cards, only 3 cards working.

My 4th fortum card is not working. No matter how many times i tried or whatever merchant i tried. Card otp page is not opened.

then i ask @pranavcool was he also facing the same problem like card otp page is not open ? he told me yes and he told me to try it tonight.

Just now, 9 pm i use my 4th fortum card and voila! card otp page is now open and transaction also successful.

Now how do i know some Fortum card/Pineperks card running on different servers ?

Because when i tried today on payu gateway page. this error is showing on payu gateway page "NPCI 412 - Issuer Authentication Server Failure".

So, next time remember this thing, if you have multiple fortum account cards then try any other fortum card, if your card otp page is not open and no need to worry, your 2nd card will also work after sometime or night time.

@Abhishek012 is every CC issuing bank's biggest nightmare 🤣