I booked Indane gass cylinder using Airtel credit card from Airtel Thanks app on 15 April, the booking went smooth, and my card got deducted Rs. 1124, also i got sms from airtel for successful payment.. But so far no delivery has been done of cylinder, when i enquired from my gass agency, they informed me that in fact there is no booking record for your cylinder.... Where should i escalate the issue? on airtel or at axis? My CC recent txn show this amount debitted and so far there is no reversal in case the booking is failed....
