Getting error while increasing credit limit of ICICI credit card

[Anirudh987]

When I try to increase credit limit of my credit card, I am getting Invalid card number/mobile number error in iMobile app. I also contacted customer care they told me to increase through iMobile app as they cannot increase from their end. Can anyone help me on this issue?

 

[CMGCMG is verified member.]

When I try to increase credit limit of my credit card, I am getting Invalid card number/mobile number error in iMobile app. I also contacted customer care they told me to increase through iMobile app as they cannot increase from their end. Can anyone help me on this issue?

Did you try sending CRLIM last_4_digits to 5676766 ?

 

[Proffesor]

When I try to increase credit limit of my credit card, I am getting Invalid card number/mobile number error in iMobile app. I also contacted customer care they told me to increase through iMobile app as they cannot increase from their end. Can anyone help me on this issue?

u can mail them they have done it for me.

 

[Anirudh987]

u can mail them they have done it for me.

Can you share the customer care email id?

 

[Rahul Gupta]

Can you share the customer care email id?

customer.care@icicibank.com

 

[Anirudh987]

customer.care@icicibank.com

I mailed on this ID but they told they cannot increase

 

[Rahul92]

When I try to increase credit limit of my credit card, I am getting Invalid card number/mobile number error in iMobile app. I also contacted customer care they told me to increase through iMobile app as they cannot increase from their end. Can anyone help me on this issue?

Have you recently flipped / upgraded the card ?
That may be the reason as LE offer may be for the older card number !

 

[Proffesor]

I mailed on this ID but they told they cannot increase

for which card ur getting the error??

 

[Anirudh987]

Have you recently flipped / upgraded the card ?
That may be the reason as LE offer may be for the older card number !

Yes I flipped card recently

 

[Rahul92]

Yes I flipped card recently

That's why. The offer is for older card number. So error is due to mismatch.

Wait for next LE offer

Or contact cc after 1-2 months

 

[rockyBalboa]

When I try to increase credit limit of my credit card, I am getting Invalid card number/mobile number error in iMobile app. I also contacted customer care they told me to increase through iMobile app as they cannot increase from their end. Can anyone help me on this issue?

Did you manage to increase your limit? If yes, how did you do it? My friend is facing the same issue.

 

[hakunamatata]

Send "CRLIM Last 4 digits of previous card" to 5676766.

Example - CRLIM 1234

 

[sauravkumar]

When I try to increase credit limit of my credit card, I am getting Invalid card number/mobile number error in iMobile app. I also contacted customer care they told me to increase through iMobile app as they cannot increase from their end. Can anyone help me on this issue?

Bro I have faced also the exactly same issue.😑😑

Exact reason could be your mobile number that is on Credit Card is different than the account/ or you got Credit Card before opening the account.

I was able to get through it : By first calling the dedicated Credit Card line then send the mail to them.😀😀

They had processed the LE in 1 week.😎😎

But kindly note that whenever backend team will do limit enhancement they will make enquiry on CIBIL!!😤😤

 

[Rahul Gupta]

Bro I have faced also the exactly same issue.😑😑

Exact reason could be your mobile number that is on Credit Card is different than the account/ or you got Credit Card before opening the account.

I was able to get through it : By first calling the dedicated Credit Card line then send the mail to them.😀😀

They had processed the LE in 1 week.😎😎

But kindly note that whenever backend team will do limit enhancement they will make soft enquiry on CIBIL!!😤😤

Whats the issue in soft inquiry?

 

[sauravkumar]

Whats the issue in soft inquiry?

Edited: they will make an hard enquiry.
It will be visible in CIBIL report!!😀