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Got a call from ICICI Wealth RM regarding 'downgrade trigger'!

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xfactcc

xfactcc

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Today I got a call from my Wealth account assigned RM that he has got a 'downgrade trigger' for my account because my account is not maintaining sufficient balance i.e., I am maintaining around 10k these days... so he has apparently got a trigger to downgrade my account to 10k MAB variant one.

I said the bank must inform me in writing via email or letter first before it actually does that, but he said no it happens centrally/automatically without any notification and his call is the intimation of that.

During account opening the branch official confirmed no downgrade will happen to this account, I mentioned that. He was silent about it.

It did sound like a threat call initially before he went on about the possible ways I can use their services and products etc and ended on a polite sales pitch tone.

Today's the month end, so is he bluffing or ICICI Wealth downgrade is going to happen? What do you guys think?

😕
 
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AritraSaha said:
End is near.. i guess!!! 😜
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shrewdoc said:
View attachment 34258
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You guys seem very sensitive to every possible event... CIBIL not working for me as well and sometimes it happens.. (as mentioned by one of our firends i.e. it could be because of API isssue..).. Just calm down everything will be fine...

If you get the notice, address it appropriately until then just have fun.. SKY is not falling down..
Have a good week ahead.. Welcome Monday..
 
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S S V said:
You guys seem very sensitive to every possible event... CIBIL not working for me as well and sometimes it happens.. (as mentioned by one of our firends i.e. it could be because of API isssue..).. Just calm down everything will be fine...

If you get the notice, address it appropriately until then just have fun.. SKY is not falling down..
Have a good week ahead.. Welcome Monday..
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Just got a call back. Quote "According to our backend team CIBIL reports will be unavailable from Nov 1st until further communication from backend team". Again API issues for 6 days....come on.....🤣

But I do agree, sky isn't falling down. At the very least monthly reports will still be there. And if it IS a backend issue, someone messed up big time at TCS (I think ICCI is with TCS)
 
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Nitheesh said:
I think SBKIT is a direct wealth account, whereas SBGEN is an upgraded wealth account. Mine is showing SBKIT, and I haven't received any downgrade mail till now. I called the RM, and she told me they would not downgrade unless we informed them. They are also clueless about this mail.
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Where to check the code?
 
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WandereR said:
Where to check the code?
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raw
 
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dvader said:
Just got a call back. Quote "According to our backend team CIBIL reports will be unavailable from Nov 1st until further communication from backend team". Again API issues for 6 days....come on.....🤣

But I do agree, sky isn't falling down. At the very least monthly reports will still be there. And if it IS a backend issue, someone messed up big time at TCS (I think ICCI is with TCS)
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I feel it's finacle as usual Infosys 70 hours works.

From last 3 days cibil not fetch it throwing unknown error unable to generate seems ICICI now in cost cutting like hdfc on lounge.
 
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xfactcc said:
Today I got a call from my Wealth account assigned RM that he has got a 'downgrade trigger' for my account because my account is not maintaining sufficient balance i.e., I am maintaining around 10k these days... so he has apparently got a trigger to downgrade my account to 10k MAB variant one.

I said the bank must inform me in writing via email or letter first before it actually does that, but he said no it happens centrally/automatically without any notification and his call is the intimation of that.

During account opening the branch official confirmed no downgrade will happen to this account, I mentioned that. He was silent about it.

It did sound like a threat call initially before he went on about the possible ways I can use their services and products etc and ended on a polite sales pitch tone.

Today's the month end, so is he bluffing or ICICI Wealth downgrade is going to happen? What do you guys think?

😕
Click to expand...
Did you have Wealth Salary a/c or just Wealth? As far as I remember, ICICI used to offer LTF salary a/c.
 
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So I just discovered that when we link any bank account under family banking unlike HDFC, the linked account has to maintain the required MAB of the account the family banking only gives you wealth like features with the OG account MAB
 
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Nitheesh said:
I think SBKIT is a direct wealth account, whereas SBGEN is an upgraded wealth account. Mine is showing SBKIT, and I haven't received any downgrade mail till now. I called the RM, and she told me they would not downgrade unless we informed them. They are also clueless about this mail.
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Hey My WM account shows SBPRV somehow any idea why it's different?
 
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