Gyftr smartbuy has not issued zomato/blinkit voucher even after payment was successful

[aniplox]

I purchased blinkit and zomato vouchers on 13 march and they are yet to show up in my account it is still stuck on processing in the payzapp app.
In these past 36 hours I have realised how the customer service for smartbuy gyftr is downright bad. Can't talk to a human on ivr, live chat feature is broken no one attends. E-mail worked but representative said to wait for 24 hours and i am yet to recieve any vouchers.

Looking for great advice on what to do in such case by you guys. Thanks in advance.

 

[viruss]

May be some technical issue..

 

[techstrom007]

I got one yesterday itself... Possibly some technical issue.

 

[infinia_finally]

I have also faced problem from payzapp. Buy from smartbuy website