DEEP_RAY
TF Select
Recently, my HDFC Regalia card was renewed and dispatched via Bluedart. Usually, HDFC or Bluedart sends a dispatch SMS, but I have not received anything apart from a single dispatch email, so that was okay.
Today, I was on a call with Bluedart support regarding the delayed delivery. They informed me that my number is missing in their system and that HDFC hasn't updated my contact information, which is required for OTP verification.
I called HDFC support, and they assured me that the process is automated, and my number has been updated with Bluedart like others. They advised me to wait until delivery and mentioned that Bluedart can take a signature instead of OTP.
Has anyone faced a situation like this before? My previous cards have the correct number, and I haven't changed any number or address with HDFC.Does Bluedart deliver cards without OTP?
Note: Item dispatched on 3rd April but started showing on site from today.
Today, I was on a call with Bluedart support regarding the delayed delivery. They informed me that my number is missing in their system and that HDFC hasn't updated my contact information, which is required for OTP verification.
I called HDFC support, and they assured me that the process is automated, and my number has been updated with Bluedart like others. They advised me to wait until delivery and mentioned that Bluedart can take a signature instead of OTP.
Has anyone faced a situation like this before? My previous cards have the correct number, and I haven't changed any number or address with HDFC.Does Bluedart deliver cards without OTP?
Note: Item dispatched on 3rd April but started showing on site from today.