HDFC Bank Credit Card Bill Generation and LTF confirmation query

[spider]

So just now I received my instant HDFC CC through email, how to check does it have annual charges or not??, because when I receive physical card it would be the same information for everyone (given documents), not like AXIS Bank as it send the clear mentioning of annual charge.

NOTE = I have salaried Bank account with HDFC , CC is not pre approved, agent helped me for applying.
= Applied and received instant message like it has been approved like in 15minutes (with virtual card)

 

[alphadark7]

You can call HDFC customer care

 

[007]

Few weeks ago I received pre-approved CC from HDFC. I wanted to know how to confirm whether my card is LTF or not?
My first statement is generated 3 days ago.

Call customer care and for confirmation in print mail at grievance.redressalcc@hdfcbank.com

 

[raj007]

Thank you 😊

 

[007]

View attachment 2071

Noice! 😁

 

[raj007]

Collected from this group

Mail sent.. Let's see.

 

[SC_23]

So my second bill got generated today and same as before the bill amount got rounded off when there should also be a paisa amount included in total outstanding. Didn't made any transaction for past 4 days to make sure about any reversal.

Strangely the paisa amount is mentioned on mobile banking but when I checked through netbanking no paisa amount was mentioned. SMS, Email statment and Netbanking are showing bill with no paisa amount but mobile banking is showing xxxxx.39 paise due. Same happened last time as well but after few days paisa value got removed automatically from mobile banking.

Confirmed with CC as well they didn't mention any paisa value due on my account; so HDFC generally rounds off bill ?

How can one confirm that card is LTF before 90 days? CC lady told me that its still chargeable and you can only confirm after 90 days have been passed even when I told her that I have completed spend based criteria and her response to it was who told you about spend based criteria 😑 Even refused to provide Credit card department email id.

Card in question : Moneyback+

 

[SC_23]

• HDFC
  • escalation.cc@hdfcbank.com
  • PriorityRedressal.CreditCards[at]hdfcbank.com
  • customerservices.cards@hdfcbank.com
  • https://leads.hdfcbank.com/applications/webforms/apply/HDFC_CustomerCenter/Customer_Center.aspx
  • grievance.redressalcc@hdfcbank.com
  • Infinia.services@hdfcbank.com

Thanks for the help mate

Now I am confused which one to choose 🤣

 

[TheTrickySid]

Thanks for the help mate

Now I am confused which one to choose 🤣

Use 1st one

 

[007]

So my second bill got generated today and same as before the bill amount got rounded off when there should also be a paisa amount included in total outstanding. Didn't made any transaction for past 4 days to make sure about any reversal.

Strangely the paisa amount is mentioned on mobile banking but when I checked through netbanking no paisa amount was mentioned. SMS, Email statment and Netbanking are showing bill with no paisa amount but mobile banking is showing xxxxx.39 paise due. Same happened last time as well but after few days paisa value got removed automatically from mobile banking.

Confirmed with CC as well they didn't mention any paisa value due on my account; so HDFC generally rounds off bill ?

How can one confirm that card is LTF before 90 days? CC lady told me that its still chargeable and you can only confirm after 90 days have been passed even when I told her that I have completed spend based criteria and her response to it was who told you about spend based criteria 😑 Even refused to provide Credit card department email id.

Card in question : Moneyback+

Mail at grievance.redressalcc@hdfcbank.com. Mention that you have spent the required amount to make card LTF (if possible attach screenshot of criteria shown while applying) and ask for confirmation. I did the same!

 

[ujjawal]

So my second bill got generated today and same as before the bill amount got rounded off when there should also be a paisa amount included in total outstanding. Didn't made any transaction for past 4 days to make sure about any reversal.

Strangely the paisa amount is mentioned on mobile banking but when I checked through netbanking no paisa amount was mentioned. SMS, Email statment and Netbanking are showing bill with no paisa amount but mobile banking is showing xxxxx.39 paise due. Same happened last time as well but after few days paisa value got removed automatically from mobile banking.

Confirmed with CC as well they didn't mention any paisa value due on my account; so HDFC generally rounds off bill ?

How can one confirm that card is LTF before 90 days? CC lady told me that its still chargeable and you can only confirm after 90 days have been passed even when I told her that I have completed spend based criteria and her response to it was who told you about spend based criteria 😑 Even refused to provide Credit card department email id.

Card in question : Moneyback+

I got add on card within a week of card delivery and my card is converted to LTF in first billig itself.
If your card is converted then you should have something like this in statement.

 

[SC_23]

Mail at grievance.redressalcc@hdfcbank.com. Mention that you have spent the required amount to make card LTF (if possible attach screenshot of criteria shown while applying) and ask for confirmation. I did the same!

• escalation.cc@hdfcbank.com used this one yesterday will have to wait for response now hope they confirm with that one only

 

[SC_23]

I got add on card within a week of card delivery and my card is converted to LTF in first billig itself.
If your card is converted then you should have something like this in statement.

Nope no such point for me right now strangely. I have already spent more than the required amount in this billing cycle itself and if we take into account of total spend its almost double of required amount of 30k to make it LTF

Well HDFC is strange they wait till 1st of every month to add reward points as told by CC guy.

 

[Bob78900]

So my second bill got generated today and same as before the bill amount got rounded off when there should also be a paisa amount included in total outstanding. Didn't made any transaction for past 4 days to make sure about any reversal.

Strangely the paisa amount is mentioned on mobile banking but when I checked through netbanking no paisa amount was mentioned. SMS, Email statment and Netbanking are showing bill with no paisa amount but mobile banking is showing xxxxx.39 paise due. Same happened last time as well but after few days paisa value got removed automatically from mobile banking.

Confirmed with CC as well they didn't mention any paisa value due on my account; so HDFC generally rounds off bill ?

How can one confirm that card is LTF before 90 days? CC lady told me that its still chargeable and you can only confirm after 90 days have been passed even when I told her that I have completed spend based criteria and her response to it was who told you about spend based criteria 😑 Even refused to provide Credit card department email id.

Card in question : Moneyback+

Bhai for moneyback+ i think getting add-on card is the only ltf condition i am attaching screenshot and link please check maybe i am wrong but please check once

https://www.hdfcbank.com/personal/pay/cards/credit-cards/credit-card-fee-waiver-condition

 

[SC_23]

Bhai for moneyback+ i think getting add-on card is the only ltf condition i am attaching screenshot and link please check maybe i am wrong but please check once

https://www.hdfcbank.com/personal/pay/cards/credit-cards/credit-card-fee-waiver-condition

maybe you are right bro, now I have to write multiple mails till they confirm about LTF condition

@anirbanm which method you used to make business moneyback+ LTF?

 

[SC_23]

Lmao just got the mail from HDFC regarding LTF confirmation check it out guys 😂😑 Pathetic Service. if I have already completed said task why should I wait 90 days to confirm whether I am eligible for LTF card or not

@anirbanm @007 @Bob78900

 

[Bob78900]

Lmao just got the mail from HDFC regarding LTF confirmation check it out guys 😂😑

@anirbanm @007 @Bob78900

I don't think this is confirmation for your card ltf. This is maybe a general message which they send to all their customers who ask for ltf. I'll suggest you to call them and ask whether your card is ltf or not(keep your call recording on and save it) or mail again and ask them that your card is ltf or not.

 

[SC_23]

I don't think this is confirmation for your card ltf. This is maybe a general message which they send to all their customers who ask for ltf. I'll suggest you to call them and ask whether your card is ltf or not(keep your call recording on and save it) or mail again and ask them that your card is ltf or not.

IK these guys didn't even check and gave me an automated response. Now will have to mail them again and again cuz CC guys are useless they always reply to wait for 90 days so I ran out of every other option to make it LTF if I didn't fulfill spend criteria

 

[SC_23]

??

Basically they used T&C to avoid giving me any answer and just provided an automated response

 

[SC_23]

Did you ask about your pre approved offer?

If it's showing in pre approved tab, then no need to worry.

Yes It was preapproved, Limit was already shown to me before applying but I am not sure whether some transaction will count or not and these guys refuse to confirm before 90 days so I can't even go for add on card if my card didn't qualify for spend based LTF

 

[Bob78900]

Yes It was preapproved, Limit was already shown to me before applying but I am not sure whether some transaction will count or not and these guys refuse to confirm before 90 days so I can't even go for add on card if my card didn't qualify for spend based LTF

Add-on card are chargeable in hdfc i think