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HDFC Bank PIXEL Credit Card - Query & Discussion

ekarthikv

TF Buzz
I have physical pixel visa card and virtual pixel rupay card, the rewards points of these cards shared or seperate? Anyone know
 
1) Is this HDFC pixel card is HDFC core card ?

2) Can we get 10% instant discounts during amazon, Flipkart sales?

3) If there is no HDFC cc ,can this be applied? And still get core cards later?

4) If already have 2 HDFC cc like millinea, Swiggy cc, can we get this card as 3rd one?

5) how many credit card does hdfc allow?
 

Features (u might already checked it since u already applied the card, below responses based on this)
  • 5% Cashback on choice of any two packs
    - Dining & Entertainment Category – BookMyShow & Zomato
    - Travel Category – MakeMyTrip & Uber
    - Grocery Category – Blinkit & Reliance Smart Bazaar
    - Electronics Category – Croma & Reliance Digital
    - Fashion Category – Nykaa & Myntra
  • 5% Cashback on Smartbuy
  • 3% Cashback on choice of any one E-commerce merchant
    - Amazon or Flipkart or PayZapp
  • 1% Unlimited Cashback across all other spends
  • 1% Cashback on UPI Spends (Applicable only on PIXEL RuPay Credit Card holders)

FAQ: https://www.hdfcbank.com/content/bb... Credit Card/PIXEL-Rupay-Credit-Card-FAQs.pdf

1. Question 9 & 10 in FAQ
2. U don't need any particular card for gaming itself, there are already many..
  • for golf there are cards
  • for online gaming console purchases there are cards
  • for offline/online gaming purpose there are cards
  • for gaming platform vouchers there are cards
All these are our regular cards and works even for gaming MCC. Unless that gaming itself gambling.
3. No. And I personally don't apply credit card if there is no email ID visible in their website, and there is no web version of it (ex: OneCard, Pixel). Not always rely on mobile apps.
4. It depends on eligibility
5. https://www.hdfcbank.com/content/bb.../Terms-and-Conditions-ZappMax-Credit-Card.pdf
  • Page 3

Note: Both shared pdfs are from 1st link where card features outlined.
 
I have experienced worst for point 1. Total waste of time. They took two months to give resolution saying 10% cashpoints can not be credited since i closed the card. They never bothered to credit the points when it was active for last two months.
 
I have received pixel Go +rupay. Both are currently virtual and I am seeing an option to order physical card. I really don't need the physical one but my concern is how to check if my cards are FYF or LTF. I didnt see any fees mentioned while applying the card or during the process
 
Ordered the pixel go even tho both was LTF
1000 Rp to redeem is a lot of hassle and most of the play merchants are covered by Mill via SB Gc

Card generated instantly and cibil got hit .Transferred 20k limit too
1% CB on UPI is good feature
 
I have received pixel Go +rupay. Both are currently virtual and I am seeing an option to order physical card. I really don't need the physical one but my concern is how to check if my cards are FYF or LTF. I didnt see any fees mentioned while applying the card or during the process
After 1st jan all these cards are LTF
 

Features (u might already checked it since u already applied the card, below responses based on this)
  • 5% Cashback on choice of any two packs
    - Dining & Entertainment Category – BookMyShow & Zomato
    - Travel Category – MakeMyTrip & Uber
    - Grocery Category – Blinkit & Reliance Smart Bazaar
    - Electronics Category – Croma & Reliance Digital
    - Fashion Category – Nykaa & Myntra
  • 5% Cashback on Smartbuy
  • 3% Cashback on choice of any one E-commerce merchant
    - Amazon or Flipkart or PayZapp
  • 1% Unlimited Cashback across all other spends
  • 1% Cashback on UPI Spends (Applicable only on PIXEL RuPay Credit Card holders)

FAQ: https://www.hdfcbank.com/content/bbp/repositories/723fb80a-2dde-42a3-9793-7ae1be57c87f/?path=/Personal/Pay/Cards/Credit Card/Credit Card Landing Page/Credit Cards/CASH BACK/Pixel Play Credit Card/PIXEL-Rupay-Credit-Card-FAQs.pdf

1. Question 9 & 10 in FAQ
2. U don't need any particular card for gaming itself, there are already many..
  • for golf there are cards
  • for online gaming console purchases there are cards
  • for offline/online gaming purpose there are cards
  • for gaming platform vouchers there are cards
All these are our regular cards and works even for gaming MCC. Unless that gaming itself gambling.
3. No. And I personally don't apply credit card if there is no email ID visible in their website, and there is no web version of it (ex: OneCard, Pixel). Not always rely on mobile apps.
4. It depends on eligibility
5. https://www.hdfcbank.com/content/bb.../Terms-and-Conditions-ZappMax-Credit-Card.pdf
  • Page 3

Note: Both shared pdfs are from 1st link where card features outlined.
In smartbuy it shows for IGP, Jockey, pharmeasy there is 10% CB .. will it give 10% cb or 5%
 
So I finally got a call from the payzapp team regarding several tickets that I raised. While I gave my feedback that their customer support should be improved, there is apparently an issue with their systems not detecting the scan and pay QR.

So for those who aren't able to see the 10% cashback via the rupay variant, its probably because their systems didn't detect it. I recommend raising the ticket and getting it sorted. If possible send them the snapshot of the QR code itself whether the machine or the board.

Also for those who are unaware, the Pixel/Payzapp works with responses via the tickets raised, and unfortunately, this is right now the only way you can get the support from their end.

If you however want to do it the harsh way, then give a negative review on the payzapp google playstore page and if you're lucky the Payzapp team will give you an ID that you can use it to send it to HDFC and someone will call you regarding any issues you are facing with the Pixel card in general plus any feedback that you wish to provide them.

My 10% cashback issue still hasn't been resolved yet. The rep told me that she will get back to me regarding it but I raised another ticket in any case.

My advice for those experiencing bad thing in the card is to keep using it since its LTF and hopefully the customer support will improve.
 
1. Does 10% Dining MCC cash back is stopped in this month? Last month I have got 10% cash back but now offer is not there in their website.
2. Will I get 5+3 % cash back if I use pixel card in Payzapp smartbuy assuming I have selected Payzapp as a 3% cash back category?
 
1. Does 10% Dining MCC cash back is stopped in this month? Last month I have got 10% cash back but now offer is not there in their website.
2. Will I get 5+3 % cash back if I use pixel card in Payzapp smartbuy assuming I have selected Payzapp as a 3% cash back category?

10% cashback is there in this month too via Payzapp. Check it there.

Also how did you get the 10% cashback? I did every scan and pay QR that has the MCC but even then the Pixel team still haven't resolved that matter to me.

Also I don't know if you'll get 5+3% raise the ticket.
 
1. Does 10% Dining MCC cash back is stopped in this month? Last month I have got 10% cash back but now offer is not there in their website.
2. Will I get 5+3 % cash back if I use pixel card in Payzapp smartbuy assuming I have selected Payzapp as a 3% cash back category?
1. The dinning offer is still there. Last week I got 10% cashpoint. Check the payzapp app offer section. It is currently being renewed every month.
2. I did the same but only got 5% cashpoint .. but no smartbuy cashback yet. There is no cashback in the statement as well. I have raised a ticket. You will not get 3% cashback as the t&c says smartbuy falls under 5% category.
 
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