HDFC Credit Card LTF issue

[Laukik]

So Lately HDFC has been spaming me with LTF offer with Money back plus CC.
I got a lot of Messages, WhatsApp and Mails with LTF offer, at Net banking as well it said LTF.
So after I applied for the same, but now they're saying it's a "price card".
I feel cheated. It even showed only for you "0" fees while applying.
What should i do? Is there any way to complain? Customer care saying they can't do anything. It's not upto them.
Any mail id of higher authority?

 

[Shubham Yadav]

So Lately HDFC has been spaming me with LTF offer with Money back plus CC.
I got a lot of Messages, WhatsApp and Mails with LTF offer, at Net banking as well it said LTF.
So after I applied for the same, but now they're saying it's a "price card".
I feel cheated. It even showed only for you "0" fees while applying.
What should i do? Is there any way to complain? Customer care saying they can't do anything. It's not upto them.
Any mail id of higher authority?

Do you have any proof such as screenshot to validate your claim regarding LTF ?

 

[Laukik]

Do you have any proof such as screenshot to validate your claim regarding LTF ?

 

[Laukik]

Do you have any proof such as screenshot to validate your claim regarding LTF ?

View attachment 30277

It even showed LTF while applying on net banking. But as i applied through laptop i dont have SS. (Even after verification by birthdate and mobile number OTP).

 

[varun__goel_]

So Lately HDFC has been spaming me with LTF offer with Money back plus CC.
I got a lot of Messages, WhatsApp and Mails with LTF offer, at Net banking as well it said LTF.
So after I applied for the same, but now they're saying it's a "price card".
I feel cheated. It even showed only for you "0" fees while applying.
What should i do? Is there any way to complain? Customer care saying they can't do anything. It's not upto them.
Any mail id of higher authority?

While applying there must have been line below 0 fees. Waived of spending xxx amount. This is how hdfc works. Now what you can do is try to convince them to make it ltf. If they do not complain to rbi ombudman, and mention how they are fooling customers.

 

[varun__goel_]

This is how it must have looked like.

 

[shrewdoc]

View attachment 30277

These are general screenshots. These don't count as proof.

Only thing you can do now is don't activate the card and it'll get closed automatically.

 

[Shubham Yadav]

While applying there must have been line below 0 fees. Waived of spending xxx amount. This is how hdfc works. Now what you can do is try to convince them to make it ltf. If they do not complain to rbi ombudman, and mention how they are fooling customers.

 

[Laukik]

While applying there must have been line below 0 fees. Waived of spending xxx amount. This is how hdfc works. Now what you can do is try to convince them to make it ltf. If they do not complain to rbi ombudman, and mention how they are fooling customers.

What an ill practice. is there any way to complain? The customer care basically said they can't do sh*t.

 

[Laukik]

These are general screenshots. These don't count as proof.

Only thing you can do now is don't activate the card and it'll get closed automatically.

It mentioned my name though.

 

[varun__goel_]

What an ill practice. is there any way to complain? The customer care basically said they can't do sh*t.

Grievance.Redressalcc@hdfcbank.com
priorityredressal.creditcards@hdfcbank.com

Escalate the matter to these, if no result then go to rbi

 

[Laukik]

This is how it must have looked like.
View attachment 30280

Yes. Does it mean i have to spend 50k now . Is there any way to make it LTF?

 

[Shubham Yadav]

Yes. Does it mean i have to spend 50k now . Is there any way to make it LTF?

Do you have this type of screenshot as shared by @varun__goel_

 

[varun__goel_]

Yes. Does it mean i have to spend 50k now . Is there any way to make it LTF?

Remember, 50k every year

 

[varun__goel_]

Do you have this type of screenshot as shared by @varun__goel_

I guess the above ss shared by him can be used as proof, as it clearly menion his names, though not with hdfc but with rbi. This ss i took from youtube

 

[D₹V]

Did.you apply your card or just querying here.?.

 

[Laukik]

Did.you apply your card or just querying here.?.

Applied, card to be dilivered by tomorrow or a day after that.

 

[Shubham Yadav]

Applied, card to be dilivered by tomorrow or a day after that.

you should have applied card very attentively with double check.

 

[D₹V]

you should have applied card very attentively with double check.

Also from cashkaro to get extra 1500

 

[D₹V]

Applied, card to be dilivered by tomorrow or a day after that.

Okay, after card delivery just email to grievance.redressalcc@hdfcbank.com with card ending no, requesting for LTF conversion.

Don't activate card till then.

I believe it's already LTF, anyway you'll get confirmation.