HDFC Credit Card - Sending post to Chennai

[joshmas]

Hi All,

I have a doubt. HDFC asked me to send the relevant documents including the one-page application form to their Chennai office. I sent it last week. How soon after receiving can we expect a resolution.

 

[metal_heart]

2-3 Weeks

 

[SoggypastA]

I speed posted docs for LE and after a week from the delivery I pinged them on twitter and then they rejected my application 🥲

 

[saucy]

I speed posted docs for LE and after a week from the delivery I pinged them on twitter and then they rejected my application 🥲

Oh dude i just speed posted them the docs today.
And i think i didn't mention the card number 🥲🥲🥲

 

[emadiqbalali]

Hi All,

I have a doubt. HDFC asked me to send the relevant documents including the one-page application form to their Chennai office. I sent it last week. How soon after receiving can we expect a resolution.

You can expect it in a week after they receive the application form. However, they accepted mine through email.

 

[makman]

You can expect it in a week after they receive the application form. However, they accepted mine through email.

So do we have to do something at our end after they accept the application for LE/upgrade? Or is everything is done from their end itself?

 

[Shreyasrp]

Hey, in my case after receiving the docs, the limit was increased within 4 days
They sent email about the same 7 days later
We don’t have to reply or do anything after it’s accepted

 

[Rohith-2009]

For HDFC, you'll have to yell at them like why are you asking me to send documents by post and why can't I send them over the email bla bla you're outdated and technology. Then they will ask you to send documents over the email. I sent an email and got limit enhancement too

 

[0xfallup]

Oh dude i just speed posted them the docs today.
And i think i didn't mention the card number 🥲🥲🥲

so whats the update?

 

[emadiqbalali]

So do we have to do something at our end after they accept the application for LE/upgrade? Or is everything is done from their end itself?

Everything is done by them and they will inform you on how much they decided to increase the limit to and you have the rights to either accept or decline it.

 

[saucy]

so whats the update?

NOTHING! Wrote to them on 11th May for an update, they told me to wait till 16th.
On 16th they told.me to wait till 19th
On 19 they tell me to wait till 23

Escalations and grieveances ko cc daala hai

 

[srikant]

They ask for so many things on post! I know that "forms" can be dropped at ATM drop boxes, but for conversion from MasterCard to RuPay can I do so?

 

[Rohith-2009]

They ask for so many things on post! I know that "forms" can be dropped at ATM drop boxes, but for conversion from MasterCard to RuPay can I do so?

You can send email

 

[srikant]

You can send email

I did, of course! They asked for "duly signed letter to below mentioned address".

Or maybe I'll scan a letter and send them?

For HDFC, you'll have to yell at them like why are you asking me to send documents by post and why can't I send them over the email bla bla you're outdated and technology. Then they will ask you to send documents over the email. I sent an email and got limit enhancement too

Sent this in email:

Does the email from my registered email address, authenticated with my password and an OTP as second factor of authentication not suffice? If you can trust email enough to send all my statements by it, why can't you trust email enough for this request?

Let's see what they say.

 

[Walter White]

For HDFC, you'll have to yell at them like why are you asking me to send documents by post and why can't I send them over the email bla bla you're outdated and technology. Then they will ask you to send documents over the email. I sent an email and got limit enhancement too

Exactly. Simply ask them who will take the responsibility if the document gets compromised during transit?

 

[PavvanPavvan is verified member.]

Exactly. Simply ask them who will take the responsibility if the document gets compromised during transit?

once executive opened the entire documents inthe branch post that i never dropped any documents in branch

 

[Rohith-2009]

Please send mail to customerservices.cards@hdfcbank.com.

I sent mail and they converted it without asking anything

 

[srikant]

Sent this in email:



Let's see what they say.

This worked! I got my RuPay MoneyBack+ in a couple weeks.

Wish they had Millenia RuPay! I have a Millenia offer but am not taking it because of the minimum spend. 1L isn't too high, but without UPI it'll be harder to manage. And they don't seem willing to waive it off etc.

 

[@Golu]

You can expect it in a week after they receive the application form. However, they accepted mine through email.

Which email address did you use please help me with this what should I do