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Infinia HDFC Infinia Priority Pass Charged for Access in Domestic Indian Airports
- Thread starter jaisinghal
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- Replies 427
- Views 17K
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just entered T3 Arrival Lounge using PP
shashankrt
TF Ace
You are mixing 2 different issues here :
Issue 1 - PP usage charged in India - I will still stand by my words here. PP should not be used in India as its excessively expensive and at some point of time HDFC will devalue something else if this pattern continues. Also HDFC should expand its lounge list (accessible by card alone) before charging for PP usage.
All the tier 1 and tier 2 city lounges charge much less than 27USD and its a sublime act of stupidity from HDFC to allow PP access rather than enabling infinia card access in these lounges. Also there is an issue of lounges adding guests to PP without mentioning to users and this will lead to additional charges.
Issue 2 - Communication. Yes HDFC has failed miserably here. They 1st allowed PP usage in India and now have no clue what the exact plan is.. and answers vary based on which team u ask. Also if they charge PP access without extending lounge list then yes its a devaluation to some extent. Also not sure if they need to strictly go by RBI guidelines in this case however silently changing T&Cs is pure incompetence or malicious behavior.
shashankrt
TF Ace
The problem is same direct answer varies based on whom you ask. If you call the same team again, you may get different reply.
The main question should be why are they trying to Devalue their Top card to lower than their Top 2nd card. DCB/DCBM has inbuilt PP and will now have far more lounge access than Infinia. Also for people spending more outside the voucher category, DCBM is way better cz of milestone. Previously, to choose between Infinia and DCBM, the choice was based on whether you used Smartbuy voucher extensively. Now another Parameter of lounge access has been added. Diners access is an issue in some places but you can have a backup card for such times.
Nahi bhai hum nahi maante humein toh mail mail khelna hai and tab tak khelenge jab tak hdfc officially priority pass disable nahi kar deta tang hokey
jab tak smartbuy per in India and abroad likha h, m toh use karta rahunga.
On MyCards also. I’ll assert my dominance too and continue to use PP wherever Amex Platinum or Infinia itself aren’t accepted.
Yes...
My post was sarcastic, i too know nothing has changed but people here are obsessed with sending mails to hdfc and escalating a non issue
Which might backfire but people are still sending mails sabar hi nahi hai logo ko
Travelled from Guwahati to T3 today. I noticed at least two persons using their Infinia PP alongwith the Infinia card itself at Guwahati for guests or family visits.
At T3 Arrival Lounge again, fellows with Infinia PP rocking it
At T3 Arrival Lounge again, fellows with Infinia PP rocking it
Just curious, how did you know its infinia PP?
The card number has no breaks
Why are people still calling & emailing cust care. Already someone on here has posted that people higher up the chain itself have given confirmation that PP is free for domestic use as of now and there are no changes.
It just seems you guys want them to devlaue this
MODS, can you please mark the above as solution ? the thread is getting longer for no reason when we already have an answer. It is just causing confusion and more people to reachout to support which is obviously not in our favor, more requests may actually have them devalue this feature.
It just seems you guys want them to devlaue this
MODS, can you please mark the above as solution ? the thread is getting longer for no reason when we already have an answer. It is just causing confusion and more people to reachout to support which is obviously not in our favor, more requests may actually have them devalue this feature.
There's no confirmation from nobody that PP is free if used domesticallyWhy are people still calling & emailing cust care. Already someone on here has posted that people higher up the chain itself have given confirmation that PP is free for domestic use as of now and there are no changes.
It just seems you guys want them to devlaue this
MODS, can you please mark the above as solution ? the thread is getting longer for no reason when we already have an answer. It is just causing confusion and more people to reachout to support which is obviously not in our favor, more requests may actually have them devalue this feature.
Can you atleast go and read the post I have linked?
Can you quote the text you want me to read?
That's from MITC where generic statement was made mentioning unlimited lounge access for PP holders. SO there are 2 things here - Firstly there's no clear confirmation on this. If you speak to customer care, they will talk about the charges being levied if PP used domestically, MITC has a generic statement and SmartBuy portal is not in sync with the Infinia page on HDFC portal.
Secondly, since it's all open to our interpretations - I feel, we can still use PP domestically based on my discussion with an escalation manager. Also, they haven't clearly specified that using PP at domestic airports will incur charges (unlike other HDFC card)
The point is - there's no confirmation either ways from the bank but the fact is that they have changed their page and modified the lounge pdf clearly shows that they are discouraging us to use PP domestically. Now whether or not charges will be levied will be known to the users only after bank's confirmation or 2-3 months after the PP usage.
I am not even gonna argue with you.
They have clearly mentioned confirmation from BH & ZBH. Seems you just wanna keep the thread going for longer than it needs to be.
No such intentions, my friend. Keep it going won't help me. My points were clear. There's no confirmation either ways from the bank in black & white while you insist on something while could be misleading for many.
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