Regalia Gold HDFC Regalia Gold - Milestone benefit issue

[msd07]

I had to spend 30K before 28th Sep to get 5000 smart buy voucher as milestone benefit and did transaction on flipkart on 26th Sep.
The transaction date was 26th but it posted into statement as 28th Sep. Now that amount is showing in the next year benefit cycle and not in the previous year cycle.

Emailed hdfc cc, but of no use, they are saying settlement/posted date is considered and not the transaction date for milestone benefits

Any solution for this?

Had spent almost 7.2L in the year and didn't want to lose that 5K voucher just because of 30K, so spent that on flipkart.

 

[Sriim]

I'm afraid nothing can be done as usually all credit card issuers consider posted date for all offers

 

[msd07]

I'm afraid nothing can be done as usually all credit card issuers consider posted date for all offers

Bad luck then,
mailed to grievance team aswell to see of they can do anything.. but looks like gone case..

 

[msd07]

Bad luck then,
mailed to grievance team aswell to see of they can do anything.. but looks like gone case..

They have finally generated 5000rs smartbuy voucher... may be from next time shudnt wait for last date....

 

[sidpsidp is verified member.]

During July 1000 cb on 6 ,500+ transactions offer on regalia gold, I did most of transactions on the last date. May be last 2 transactions after 11 pm. 😅
I still got the 1k coupon.

i think you didn't get because milestone rewards is of higher value.

Edit- I see you've got it. Cool. 😆

 

[amitalpha]

I had similar situation , I reached out to HDFC and they manually sent me option of voucher I wanted and I selected one. Got the quarter milestone benefit of spending 1 lac. Took some days but i won!

 

[Himanshuch]

They have finally generated 5000rs smartbuy voucher... may be from next time shudnt wait for last date....

Can you please confirm the validity of smartbuy 5k voucher received on annual spend milestone?

 

[Sriim]

Can you please confirm the validity of smartbuy 5k voucher received on annual spend milestone?

6 months validity once generated

 

[Sriim]

6 months validity once generated

Should be generated within anniversary year + 3 months i think

 

[Himanshuch]

Should be generated within anniversary year + 3 months i think

Thanks. So we can get almost 8 months of validity (2 months to activate + 6 months of validity).

 

[Sobirvs]

same issue here. But i don't even know why they reset my spends? This was for annual spend no? Even if we consider "calender year" it's not december, or even if we consider statement annual year, the card annual fee is debited in jan of every year so year hasn't ended either way. This is BS. I was able to redeem 5k voucher for annual milestone 1 but annual milestone 2 5k voucher they have reset the counter. Shameless fraud HDFC.

 

[nh124001]

what is the validity of smartbuy 5k voucher and till when i can redeem it?

my cc year got completed on 13th March

 

[Himanshuch]

what is the validity of smartbuy 5k voucher and till when i can redeem it?

my cc year got completed on 13th March

I guess it is 6 months from the last date to avail the coupon. You can check what is the last day to redeem it on regalia gold portal and then redeem it few days before the last date.

 

[Himanshuch]

same issue here. But i don't even know why they reset my spends? This was for annual spend no? Even if we consider "calender year" it's not december, or even if we consider statement annual year, the card annual fee is debited in jan of every year so year hasn't ended either way. This is BS. I was able to redeem 5k voucher for annual milestone 1 but annual milestone 2 5k voucher they have reset the counter. Shameless fraud HDFC.

1 year is the anniversary year (based on card generation) and not calender year.

Can you check with the email support team? I guess they will clarify why the reset the spends and you could not avail the coupon.

Also in regalia gold portal, there is a table which shows all the history of spends and coupons.

 

[aniketkr.sharma]

same issue here. But i don't even know why they reset my spends? This was for annual spend no? Even if we consider "calender year" it's not december, or even if we consider statement annual year, the card annual fee is debited in jan of every year so year hasn't ended either way. This is BS. I was able to redeem 5k voucher for annual milestone 1 but annual milestone 2 5k voucher they have reset the counter. Shameless fraud HDFC.

Sorry to hear, but it maybe your fault too as last day transactions doesn't even got the count.

I have already redeemed both coupons before upgrading to dcbm

 

[nh124001]

I guess it is 6 months from the last date to avail the coupon. You can check what is the last day to redeem it on regalia gold portal and then redeem it few days before the last date.

getting this in the tnc : • Once the benefit is unlocked, cardholder can download the voucher / benefits within 90 days from the end of that card anniversary year.

 

[Himanshuch]

getting this in the tnc : • Once the benefit is unlocked, cardholder can download the voucher / benefits within 90 days from the end of that card anniversary year.

Yes that's right. 3 months to redeem it and then 6 months validity. I redeemed it last Month only. You can check the table which shows the exact end date to redeem it. It is available on the regalia gold home page.

 

[Sobirvs]

I have already redeemed both coupons before upgrading to dcbm

what, u already upgraded to DCB? wtf... Congrats dude!! finally the shackles of regalia gold are off from you.

 

[Sobirvs]

I guess it is 6 months from the last date to avail the coupon. You can check what is the last day to redeem it on regalia gold portal and then redeem it few days before the last date.

No, the voucher isn't generated. It's my brother's card and his spends 1 week back was 7.1L and now it is 7.6L as he did 50k spend and the month hasn't ended

1 year is the anniversary year (based on card generation) and not calender year.

Can you check with the email support team? I guess they will clarify why the reset the spends and you could not avail the coupon.

Also in regalia gold portal, there is a table which shows all the history of spends and coupons.

well, idk when the card was generated, idk if it was replaced once it was upgraded but expiry is 04/31 but they charged the annual fee on jan this yr so regardless calender yr or card generation, both doesn't make sense right?

I called smartbuy customer care and they told me all regalia gold are facing this issue and told me to send screenshot to show correct spends which i did.

Btw I also have regalia gold myself and even my spends are being wrongly shown on smartbuy aswell as points portal.

also abt the table you are talking abt, here it is. It is also showing wrong spends only btw.

Sorry to hear, but it maybe your fault too as last day transactions doesn't even got the count.

why? month isn't over. The amount has been posted, it's not as if the spends were done on 30th or 31st and merchant has already claimed the charge.

 

[Sobirvs]

this was the screenshot i have of few weeks back of the same account


and this is the screenshot I took around on 25th or 26th march after which same day brother did a 50k spend.



so easily amt spend should be more than 7.5L