Hdfc Swiggy cashback not correct

[Jhon Anand]

This month I haven't recieved 5% or 1% in cashback. Only 10% for swiggy transactions is given. Anybody faced similar issue?

In cashback earned table also it's showing only 10% one

 

[helloworld]

are you 100% certain that those are eligible transactions and mcc's provide either 5% or 1%?

 

[Jhon Anand]

are you 100% certain that those are eligible transactions and mcc's provide either 5% or 1%?

Yeah one was Myntra which I'm expecting 5% while other were offline POS that should give 1%

 

[helloworld]

Yeah one was Myntra which I'm expecting 5% while other were offline POS that should give 1%

Did you check with customer support about which mcc they recorded for those transactions?

 

[Jhon Anand]

Did you check with customer support about which mcc they recorded for those transactions?

Dropped a mail to them yesterday night. Waiting for reply.

I saw similar issue happened for millennia users also this this month. There's another thread for that. I guess the HDFC system has done some mistake.

 

[helloworld]

Dropped a mail to them yesterday night. Waiting for reply.

thats a long process, just dial and check the mcc 4 digits for those transactions and disconnect, then if eligible have to deal through mail.