• Hey there! Welcome to TFC! View fewer ads on the website just by signing up on TF Community.

HDFC Swiggy cc application cancelled after biometric KYC

rajarancho

TF Buzz
My mother applied for hdfc Swiggy LTF cc through Swiggy app.
In vkyc, there was no option for kannada language. The agent told hdfc will arrange kyc agent to visit and complete the kyc.
Hence hdfc authorized Manipal Business Solutions to undertake the biometric KYC via Aadhaar biometric authentication.
KYC agent visited and completed the process yesterday.
However today the application got cancelled and received email for same from hdfc bank.
No reason provided for cancellation from hdfc

If vkyc completed shouldnt the application be approved ? Has anybody faced such issue.
 
My mother applied for hdfc Swiggy LTF cc through Swiggy app.
In vkyc, there was no option for kannada language. The agent told hdfc will arrange kyc agent to visit and complete the kyc.
Hence hdfc authorized Manipal Business Solutions to undertake the biometric KYC via Aadhaar biometric authentication.
KYC agent visited and completed the process yesterday.
However today the application got cancelled and received email for same from hdfc bank.
No reason provided for cancellation from hdfc

If vkyc completed shouldnt the application be approved ? Has anybody faced such issue.
completing a vkyc doesnt guarantee that the application is approved.

if you are confident that your mother have good credit score you can email them to reconsider your application.

Also ask them if there need any additional documents to proceed further.

Many times, if the address in aadhar is not serviceable, if there is mismatch in your application details and KYC documents, the system will reject the application instantly.
 
Back
Top