Help needed for Yes bank credit card

[Cc_creditguy]

A few months ago, an agent contacted me offering a BYOC credit card with no joining fee, assuring it was a lifetime free card. However, during the second month, I was charged 50 Rs + GST. Despite raising the issue with customer care, it took over a month for resolution. The same charge occurred in the third month, prompting me to close the card within a week. After discovering a community where such issues can be reported to the RBI, I filed a complaint last month, attaching all relevant proofs. Subsequently, someone from the bank approached, requesting to close the case and offering an LTF Premia card, although I initially requested a BYOC card. Notably, I had asked for a Reserve card in the RBI complaint. Now, I am seeking guidance on how to avail the offered LTF Premia card and ensure the refund of the membership fee for the closed BYOC card, as promised in the bank's email. I have attached screenshots for reference and appreciate any suggestions. Thank you for your patience.

 

[akshayhs]

Bro please use punctuations properly and format thread by separating points into paragraphs. I'm getting anxiety just by looking at this.

 

[Cc_creditguy]

Bro please use punctuations properly and format thread by separating points into paragraphs. I'm getting anxiety just by looking at this.

Sure bro sorry

 

[Ram1]

Bro please use punctuations properly and format thread by separating points into paragraphs. I'm getting anxiety just by looking at this.

+1 😁 .

 

[noob69]

Kya chutiyap likh rakha hai

 

[D₹V]

A few months ago, an agent contacted me offering a BYOC credit card with no joining fee, assuring it was a lifetime free card. However, during the second month, I was charged 50 Rs + GST. Despite raising the issue with customer care, it took over a month for resolution. The same charge occurred in the third month, prompting me to close the card within a week. After discovering a community where such issues can be reported to the RBI, I filed a complaint last month, attaching all relevant proofs. Subsequently, someone from the bank approached, requesting to close the case and offering an LTF Premia card, although I initially requested a BYOC card. Notably, I had asked for a Reserve card in the RBI complaint. Now, I am seeking guidance on how to avail the offered LTF Premia card and ensure the refund of the membership fee for the closed BYOC card, as promised in the bank's email. I have attached screenshots for reference and appreciate any suggestions. Thank you for your patience.

You can ask the same (which card you want) in same email reply & negotiate instead of creating thread here 🤭.

Or you can just give consent for Yes Premia if you wish.

P.s. I don't know about Yes Bank credit card benefits & I'm not recommending any.

 

[Pankhuri]

P.s. I don't know about Yes Bank credit card benefits & I'm not recommending any.

@S S V maarega bhai tujhe 😂😝

 

[Cc_creditguy]

You can ask the same (which card you want) in same email reply & negotiate instead of creating thread here 🤭.

Or you can just give consent for Yes Premia if you wish.

P.s. I don't know about Yes Bank credit card benefits & I'm not recommending any.

Premia is better than byoc so applied for it

 

[D₹V]

@S S V maarega bhai tujhe 😂😝

 

[D₹V]

Premia is better than byoc so applied for it

Great for you 👍😀.

 

[KLB@96]

cooling period for yes bank ? Mine got rejected recently

 

[Cc_creditguy]

cooling period for yes bank ? Mine got rejected recently

Idk, I got mail from their nodal officer I guess it's 6 month