Help needed regarding HDFC credit card.

[Dr-green69]

Hi everyone
I need help regarding HDFC Bank credit card so some time back i applied for HDFC regallia credit on c2c based on my apay card with limit of 420k after a week i received approval sms for business Moneyback credit card with limit of 23k( feels like an insult) so since then im tried to seek help from HDFC on Twitter, call, mail, physical branch visit but every was useless as they dont really care about customer and dont give a F**k. I tried to seek help from my RM and i told her help me to get atleast millennia as i have ITR of 6L+ and she told me if u live in surat then ITR required for millennia is 10L. Now i tried to reach out to pno for help bit they r hiding behind terms and conditions instead of helping i told them im ready to provide income documents but they r not listening and just showing terms and conditions. Now i need help what should i do? Should i close the cc as 23k limit on business Moneyback is useless for me as i already have appay and magnus and other banks cards too. I wanted hdfc banks credit card as i wanted to build relationship and slowly upgrade my way to infinia but now i dont know what to do should i keep this card or close it and if i close it then when can i reapply for a new card again?? What r the upgrade chances and LE chances if i keep this card?? I already hold Savings Max acc with HDFC. Pls help guys

 

[Gautham]

Hi everyone
I need help regarding HDFC Bank credit card so some time back i applied for HDFC regallia credit on c2c based on my apay card with limit of 420k after a week i received approval sms for business Moneyback credit card with limit of 23k( feels like an insult) so since then im tried to seek help from HDFC on Twitter, call, mail, physical branch visit but every was useless as they dont really care about customer and dont give a F**k. I tried to seek help from my RM and i told her help me to get atleast millennia as i have ITR of 6L+ and she told me if u live in surat then ITR required for millennia is 10L. Now i tried to reach out to pno for help bit they r hiding behind terms and conditions instead of helping i told them im ready to provide income documents but they r not listening and just showing terms and conditions. Now i need help what should i do? Should i close the cc as 23k limit on business Moneyback is useless for me as i already have appay and magnus and other banks cards too. I wanted hdfc banks credit card as i wanted to build relationship and slowly upgrade my way to infinia but now i dont know what to do should i keep this card or close it and if i close it then when can i reapply for a new card again?? What r the upgrade chances and LE chances if i keep this card?? I already hold Savings Max acc with HDFC. Pls help guys

are you ready to pay millenia fee or looking for ltf only?

 

[Dr-green69]

are you ready to pay millenia fee or looking for ltf only?

Fees is not a big issue i can pay that

 

[Gautham]

Hi everyone
I need help regarding HDFC Bank credit card so some time back i applied for HDFC regallia credit on c2c based on my apay card with limit of 420k after a week i received approval sms for business Moneyback credit card with limit of 23k( feels like an insult) so since then im tried to seek help from HDFC on Twitter, call, mail, physical branch visit but every was useless as they dont really care about customer and dont give a F**k. I tried to seek help from my RM and i told her help me to get atleast millennia as i have ITR of 6L+ and she told me if u live in surat then ITR required for millennia is 10L. Now i tried to reach out to pno for help bit they r hiding behind terms and conditions instead of helping i told them im ready to provide income documents but they r not listening and just showing terms and conditions. Now i need help what should i do? Should i close the cc as 23k limit on business Moneyback is useless for me as i already have appay and magnus and other banks cards too. I wanted hdfc banks credit card as i wanted to build relationship and slowly upgrade my way to infinia but now i dont know what to do should i keep this card or close it and if i close it then when can i reapply for a new card again?? What r the upgrade chances and LE chances if i keep this card?? I already hold Savings Max acc with HDFC. Pls help guys

hdfc will not bog down easily. First complete 3-6 months. Then send upgrade + LE form to Chennai.

 

[Gautham]

Fees is not a big issue i can pay that

but in which use case scenarios you trying to get benefit out of this 1.2k fee card? if u have apay and Flipkart card, Millenia is useless.

 

[rockyBalboa]

Now I tried to reach out to pno for help bit they r hiding behind terms and conditions.

By the way, how did you contact PNO. I am trying to fill the form but it shows my SRN (service request number) is invalid.

 

[Dr-green69]

By the way, how did you contact PNO. I am trying to fill the form but it shows my SRN (service request number) is invalid.

Yh i did n his useless

 

[rockyBalboa]

Yh i did n his useless

I meant how did you contact him? What email address you sent your mail to?

 

[Dr-green69]

I meant how did you contact him? What email address you sent your mail to?

I fill up the form from website

 

[emadiqbalali]

Yes, HDFC is very unpredictable. It often sounds like HDFC give away cards like hot pancakes, but they don't especially after the BAN. I was given MoneyBack+ with 40K limit and been holding it since last 14 months with no LE or upgrade. Finally got fed up and sent the documents to Chennai via email and they told they will reply by 11th April.

In your case, did you reach out to Grievance.Redressalcc@hdfcbank.com?

 

[Dr-green69]

Yes, HDFC is very unpredictable. It often sounds like HDFC give away cards like hot pancakes, but they don't especially after the BAN. I was given MoneyBack+ with 40K limit and been holding it since last 14 months with no LE or upgrade. Finally got fed up and sent the documents to Chennai via email and they told they will reply by 11th April.

In your case, did you reach out to Grievance.Redressalcc@hdfcbank.com?

Already reached out to grievance redressal also and same story they r hiding behind tnc

 

[Dr-green69]

Yes, HDFC is very unpredictable. It often sounds like HDFC give away cards like hot pancakes, but they don't especially after the BAN. I was given MoneyBack+ with 40K limit and been holding it since last 14 months with no LE or upgrade. Finally got fed up and sent the documents to Chennai via email and they told they will reply by 11th April.

In your case, did you reach out to Grievance.Redressalcc@hdfcbank.com?

Sent documents via email or mail?? And what is this obsession with this asking physical documents

 

[emadiqbalali]

Sent documents via email or mail?? And what is this obsession with this asking physical documents

Yes, via email. I wrote multiple times before and they said it has to be sent over the courier to their Chennai address physically. However, I scanned the documents including their form for upgrade/LE and sent it online to the email address I gave above.

I don't really know. My RM never calls. I am calling him from past 2 weeks to just add family members account into preferred banking and it's not yet done.

 

[avinash2711]

Yes, via email. I wrote multiple times before and they said it has to be sent over the courier to their Chennai address physically. However, I scanned the documents including their form for upgrade/LE and sent it online to the email address I gave above.

I don't really know. My RM never calls. I am calling him from past 2 weeks to just add family members account into preferred banking and it's not yet done.

I have a similar experience. I went to bank and requested them to add my wife into preferred banking. They told me my RM is currently the branch manager and he has to assign some RM within in the branch to me. Nothing happened in 2 weeks. No mail communication as they promised and the RM/BM isn't returning any calls

 

[Aquarab]

Hi everyone
I need help regarding HDFC Bank credit card so some time back i applied for HDFC regallia credit on c2c based on my apay card with limit of 420k after a week i received approval sms for business Moneyback credit card with limit of 23k( feels like an insult) so since then im tried to seek help from HDFC on Twitter, call, mail, physical branch visit but every was useless as they dont really care about customer and dont give a F**k. I tried to seek help from my RM and i told her help me to get atleast millennia as i have ITR of 6L+ and she told me if u live in surat then ITR required for millennia is 10L. Now i tried to reach out to pno for help bit they r hiding behind terms and conditions instead of helping i told them im ready to provide income documents but they r not listening and just showing terms and conditions. Now i need help what should i do? Should i close the cc as 23k limit on business Moneyback is useless for me as i already have appay and magnus and other banks cards too. I wanted hdfc banks credit card as i wanted to build relationship and slowly upgrade my way to infinia but now i dont know what to do should i keep this card or close it and if i close it then when can i reapply for a new card again?? What r the upgrade chances and LE chances if i keep this card?? I already hold Savings Max acc with HDFC. Pls help guys

You should keep it. They will automatically upgrade within a year.

 

[Aaaa]

Mail to priorityredressal.creditcards@hdfcbank.com

They will respond to you by Tuesday. If you aren't happy with their response fwd the reply to parag.rao@hdfcbank.com

You may have saw his name as in your bill statement. He will help you for sure.

Remember 1 thing, if you need a resolution faster you need to email to unusual dept/persons. Yeh sab grievance/nodal pe mail karne se kuch nahi hota. Kids mail to these nodal/pnos. Legends straight away mail to the who's who of industries. Legend bano legend.
To the entire technofino gang problem hoyega to direct upar mail karne ka, upar. Kya samjhe?😂

 

[Dr-green69]

Mail to priorityredressal.creditcards@hdfcbank.com

They will respond to you by Tuesday. If you aren't happy with their response fwd the reply to parag.rao@hdfcbank.com

You may have saw his name as in your bill statement. He will help you for sure.

Remember 1 thing, if you need a resolution faster you need to email to unusual dept/persons. Yeh sab grievance/nodal pe mail karne se kuch nahi hota. Kids mail to these nodal/pnos. Legends straight way mail to the who's of industries. Legend bano legend.
To the entire technofino gang problem hoyega to direct upar mail karne ka, upar. Kya samjhe?😂

 

[G1jot]

Hi everyone
I need help regarding HDFC Bank credit card so some time back i applied for HDFC regallia credit on c2c based on my apay card with limit of 420k after a week i received approval sms for business Moneyback credit card with limit of 23k( feels like an insult) so since then im tried to seek help from HDFC on Twitter, call, mail, physical branch visit but every was useless as they dont really care about customer and dont give a F**k. I tried to seek help from my RM and i told her help me to get atleast millennia as i have ITR of 6L+ and she told me if u live in surat then ITR required for millennia is 10L. Now i tried to reach out to pno for help bit they r hiding behind terms and conditions instead of helping i told them im ready to provide income documents but they r not listening and just showing terms and conditions. Now i need help what should i do? Should i close the cc as 23k limit on business Moneyback is useless for me as i already have appay and magnus and other banks cards too. I wanted hdfc banks credit card as i wanted to build relationship and slowly upgrade my way to infinia but now i dont know what to do should i keep this card or close it and if i close it then when can i reapply for a new card again?? What r the upgrade chances and LE chances if i keep this card?? I already hold Savings Max acc with HDFC. Pls help guys

Hi

I would like to share my experience as I almost faced the same thing. I applied for HDFC variant "A" and the same variant was mentioned in the MITC. A few days later I received a call from their verification team that I have applied for their card variant "B" and that call is regarding the verification of the same. I clearly told the representative that I have NOT applied for "B" variant but they didn't listen. So naturally I didn't co-operate with the verification call, told them to put the application on hold and insisted for the MITC to be shared with me. They didn't share my originally signed MITC citing internal regulations. Had to abandon the application then as I was lazy enough to escalate.

Saying NO at the time of verification call itself saved some time and a totally unwanted card. Although this incident was of some years ago but I need to know whether the verification call is still a thing for a physical form filled application. I am assuming that digital applications shouldn't face such issues.

 

[Dr-green69]

Hi

I would like to share my experience as I almost faced the same thing. I applied for HDFC variant "A" and the same variant was mentioned in the MITC. A few days later I received a call from their verification team that I have applied for their card variant "B" and that call is regarding the verification of the same. I clearly told the representative that I have NOT applied for "B" variant but they didn't listen. So naturally I didn't co-operate with the verification call, told them to put the application on hold and insisted for the MITC to be shared with me. They didn't share my originally signed MITC citing internal regulations. Had to abandon the application then as I was lazy enough to escalate.

Saying NO at the time of verification call itself saved some time and a totally unwanted card. Although this incident was of some years ago but I need to know whether the verification call is still a thing for a physical form filled application. I am assuming that digital applications shouldn't face such issues.

At first i tried to apply online but i couldn't as my application got stuck in 1 stage and i cant complete it so i called cs and they told me i have to visit branch so i did and there i applied offline and at the time of applying executive told me that ill get regalia with 3L+ limit as i was applying c2c with 420k limit. At the time of tele verification bank executive mention that that verification was for regalia cc but then i received business Moneyback

 

[Dr-green69]

Mail to priorityredressal.creditcards@hdfcbank.com

They will respond to you by Tuesday. If you aren't happy with their response fwd the reply to parag.rao@hdfcbank.com

You may have saw his name as in your bill statement. He will help you for sure.

Remember 1 thing, if you need a resolution faster you need to email to unusual dept/persons. Yeh sab grievance/nodal pe mail karne se kuch nahi hota. Kids mail to these nodal/pnos. Legends straight away mail to the who's who of industries. Legend bano legend.
To the entire technofino gang problem hoyega to direct upar mail karne ka, upar. Kya samjhe?😂

Bro should i attache my ITR in mail?