How can I get resolution

[Kashish13]

I got call from indusind bank to upgrade signature legend card to pinnacle card at that time that agent promised me that i will get 15krs worth of flipkart voucher with gst refund bank and also last transaction which was done in old card the reward points will calculate accordingly to upgrade card that will be credited and I gave concent now that agent is not reachable and when I mailed then her manager called me and told we had fired that agent and demand me to either continue with this card or we cannot able to give gst as a refund in form of voucher and that txn reward points so team please help with some solid way so that I can get resolution of it

 

[Anupama_Jha]

File complaint to Nodal guy. That agent made promise on behalf of bank not person capacity. Hire or Fire has nothing to do, with what u have been promised.

If u don't get resolution, escalate to RBI ombudsman and get compensation as well. Keep all the proofs documented

 

[Kashish13]

File complaint to Nodal guy. That agent made promise on behalf of bank not person capacity. Hire or Fire has nothing to do, with what u have been promised.

If u don't get resolution, escalate to RBI ombudsman and get compensation as well. Keep all the proofs documented

How can I do complaint and I don't have any recording proff how can I connect you could you please guide me more help will be appreciated,and I still not activated this card if I will not active this card then will it automatically closed should I active this card ?

 

[Anupama_Jha]

How can I do complaint and I don't have any recording proff how can I connect you could you please guide me more help will be appreciated,and

Email to following IDs

premium.care@indusind.com
head.cardservices@indusind.com
nodal.officer@indusind.com

I still not activated this card if I will not active this card then will it automatically closed should I active this card ?

That's even perfect. It will be automatically closed after 37 days. Make sure 💯 you didn't activated and there's no joining fees levied. If charged, pay within due date (to protect cibil) and fight.