How to add multiple (two) SBI cards in SBI Card app?

[Neo]

Hi, I already have a SBI gold credit card. I have added this card SBI card app. Recently I have applied for second SBI card i.e. SBI Cash Back Card. How can I add this card also to SBI card app, so that I can see both the card in app.

 

[panu24]

Did you receive the Cashback card? if yes, its not already automatically added in your SBI card app?
When I got Cashback card approved, I got sms to complete onboarding of this card. I followed steps asked and Cashback card started appearing in SBI Card app.

 

[Neo]

Did you receive the Cashback card? if yes, its not already automatically added in your SBI card app?
When I got Cashback card approved, I got sms to complete onboarding of this card. I followed steps asked and Cashback card started appearing in SBI Card app.

Thanks for the information! I have n't recived the physical card. I am using the virtual card. As you mentioned, may be after getting the physical card, I will get an option to add both the cards in the app.

 

[pprakash11]

Thanks for the information! I have n't recived the physical card. I am using the virtual card. As you mentioned, may be after getting the physical card, I will get an option to add both the cards in the app.

Even before receiving physical card, I was able to add cashback card along with my SBI BPCL & SC!

 

[akshayhs]

Is your application approved? If it is then it should automatically start showing the second card. That's how it was for me at least

 

[Neo]

Is your application approved? If it is then it should automatically start showing the second card. That's how it was for me at least

I have already got the card number generated.. However it is not showing in the mobile app. I will contact the customer care.

 

[panu24]

I have already got the card number generated.. However it is not showing in the mobile app. I will contact the customer care.

It should automatically show in SBI card app. Yes. Contact customer care.

 

[Neo]

I have contacted CC. As per them, it may take upto 30 to 40 days. After this , I should be able to see both the card in SBI card app. Till this time, i will not be able to transfer the credit limit between the cards, as the linking is mandatory for such transfer.

Whenever I contact customer care, I get an option to choose one of the two cards in IVR. So SBI systems recognises two cards on name. Not sure why this is not linked in the app then..

 

[panu24]

This is first time heard to wait 30 days. I suggest wait till physical delivery of your card. Maybe after that you can see your card in app.

 

[BVCBVC is verified member.]

Card will be automatically added to your netbanking/app. sometimes immediately after approval in some cases after delivery. For me and my brother Virtual card got generated and we started using it before delivery only. Just wait for delivery, if it didn't reflect later on just speak to customer care they will do the needful.

 

[nrb]

Same issue with me. my both cards not linked together after getting physical card also and I can't transfer limit.
As per customer care they are not able to see both my cards, but whenever I contact customer care, I get an option to choose one of the two cards in IVR.
Strange problem.

 

[Neo]

Issue got resolved after raising the service request through customer care. Now I can both the cards in app.

 

[Bugs Bunny]

Issue got resolved after raising the service request through customer care. Now I can both the cards in app.

It's been 35 days I've raised the request but the useless moron customer care guys say that you have already login seemlessly. What do I do?

 

[Bugs Bunny]

@paresh22 @pprakash11 @ @Neo @bvc19296 @nrb any solution guys?

It's been 35 days I've raised the request but the useless moron customer care guys say that you have already login seemlessly. What do I do?

 

[Bugs Bunny]

It's been 35 days I've raised the request but the useless moron customer care guys say that you have already login seemlessly. What do I do?

@S S V @techt @DocFixIt @D₹V
@VISHESH_BANSAL
@TechnoFino even complained to RBI still was closed arbitrarily.

 

[HumorSimpson]

@S S V @techt @DocFixIt @D₹V @VISHESH_BANSAL even complained to RBI still was closed arbitrarily.

Don't know bro.

 

[SSV]

@S S V @techt @DocFixIt @D₹V @VISHESH_BANSAL even complained to RBI still was closed arbitrarily.

What happened to your SR? Closed or still open?

 

[Bugs Bunny]

What happened to your SR? Closed or still open?

First they were putting dates but yesterday they closed.

 

[SSV]

First they were putting dates but yesterday they closed.

Okay raise a ticket via app.. then you have chance to escalate it to higher authorities…

 

[Bugs Bunny]

Okay raise a ticket via app.. then you have chance to escalate it to higher authorities…

Done that too, they have template replies that we are working or the issue is resolved.