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How to convert Paid Eterna to LTF

They take so much time to reply to the mail that you lose the track of time. I mailed them for LTF ETERNA on 15th July and till now have not got any reply apart from the information that they have forwarded my request to higher authority for approval.
 
I had visited the BOB branch today and met agent from BOB ,Agent confirmed you can convert your existing Eterna to LTF
so actually i need to visit branch which is your existing card and limit how much old and what is your itr if you can't tell exact and then let me know nearby
 
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He said i quote "Sir now we are running offer now for couple of days, we are converting our Top Offred cards to LTF even if ITR or if it is less than year old don't meet, We want make our presence in Credit card"
I akso just shooted mail for upgrade to ltf eterna.... Nor I have any salary slip to show or itr... Lets try luck for one last time.... Till date everything has went through for me in bob.... From using one card credit statement, to getting rejection mail... Then getting approved... No ipv or any verification call regarding my application...., getting straight rupay easy... To Upgrade to premier rupay in one single mail without filling any form....


Lets try for last time.... If I get LTF eterna... Then ride will finally end....
 
I akso just shooted mail for upgrade to ltf eterna.... Nor I have any salary slip to show or itr... Lets try luck for one last time.... Till date everything has went through for me in bob.... From using one card credit statement, to getting rejection mail... Then getting approved... No ipv or any verification call regarding my application...., getting straight rupay easy... To Upgrade to premier rupay in one single mail without filling any form....


Lets try for last time.... If I get LTF eterna... Then ride will finally end....
where have you sent the mail to eterna or conversion or crm
 
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