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How to get IndusInd tiger credit card

Recently in the last month i have sent an email to mentioned email - Priority.care@indusind.com about the Indus Tiger Credit card.
I was using Legend credit card which is LTF and after sending an email to the above email id i got an update after 1 week that i am eligible for an upgrade from Indus Legend to Indus Tiger. I am yet to receive the upgraded credit card.
oh.. nice. I send the request for upgrade as well in Oct but they denied saying -
We regret our inability to upgrade your Credit Card to tiger card.
Not sure what is the issue in my case?
What is your limit for legend? & how old is legend card?
 
Thanks, I applied for the card, approved, VKYC also completed. Credit limit offered = 5L.
I got this card mainly for one movie ticket free offer. That was really nice. Thanks again.
It's one FREE movie ticket up to 500 every 6 months.
No need to buy one ticket to get the second one free.

TIGER gives 100% DISCOUNT, BETTER THAN BUY ONE GET ONE (50% DISCOUNT)
 
It's one FREE movie up to 500 every 6 months.
NO NEED TO BUY ONE TICKET.
THIS IS 100% DISCOUNT, BETTER THAN BUY ONE GET ONE,(50% DISCOUNT)
yes that is exactly what I was looking for.
I have Sapphiro that gives B1G1 upto 500. But some times I go alone, or we go in a group of 3.
During those times, 1 person can use this facility. That's good.
 
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