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How to upgrade IDFC credit card ?

D

Dpk6200

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I am holding IDFC FIRST CLASSIC CC, applied through online ICICI C2C, got same limit 67k in Dec21.

In aug got LE on ICICI CC to 5L. ( Not reported in CIBIL )

I ask bank for LE and upgrade but they denied for same.

I want to know there's any way to upgrade CC and LE or close card and reapply ?
 
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SunnyM said:
Only itr and computation of last two years since I am self employed and my main bank accounts last 6 months bank statement. I basically forwarded the mail attachments that I had sent to through which I got my PNB rupay platinum credit card. I just said enhance my limit and upgrade my card to select. That's it. I received this message yesterday and then I checked my app and the new card is now showing instead of the old millennia one.

View attachment 7153
Click to expand...
How much does your ITR say? A range would help. Also did you get Select/Wealth and also limit?
 
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SunnyM said:
I didn't even know that 😯 it was international lounge access also. I will contact customer care today and ask for priority pass and see what happens.

Edit 1: I just talked to pnb customer care on number 1800 180 2345 as given in pnb genie app. The customer care lady said that no priority pass is issued in rupay and you will be have to swap your card in international lounges just like we do in domestic lounges and only 2 rs will be deducted. I also asked if Dubai lounge is available on the list but she had no idea which all international lounges were covered. Please guys @TechnoFino kindly guide us.
Click to expand...
sleep 'n fly Sleep Lounge & Showers - Dubai

RuPay Lounges

www.rupay.co.in www.rupay.co.in
 
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SunnyM said:
I didn't even know that 😯 it was international lounge access also. I will contact customer care today and ask for priority pass and see what happens.

Edit 1: I just talked to pnb customer care on number 1800 180 2345 as given in pnb genie app. The customer care lady said that no priority pass is issued in rupay and you will be have to swap your card in international lounges just like we do in domestic lounges and only 2 rs will be deducted. I also asked if Dubai lounge is available on the list but she had no idea which all international lounges were covered. Please guys @TechnoFino kindly guide us.
Click to expand...

PNB Website says card is eligible

Punjab National Bank -Credit Card Portal

pnbcard.in pnbcard.in

Rupay website as no mention about lounge

Apply Platinum Credit Card Online : Easy Cashless Rewarding Shopping | RuPay

www.rupay.co.in www.rupay.co.in
 
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Dpk6200 said:
I am holding IDFC FIRST CLASSIC CC, applied through online ICICI C2C, got same limit 67k in Dec21.

In aug got LE on ICICI CC to 5L. ( Not reported in CIBIL )

I ask bank for LE and upgrade but they denied for same.

I want to know there's any way to upgrade CC and LE or close card and reapply ?
Click to expand...
e-mail them attaching 3month payslip & 3month bank statement if salaried or ITR & COMPUTATION if self employed
 
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SunnyM said:
Only itr and computation of last two years since I am self employed and my main bank accounts last 6 months bank statement. I basically forwarded the mail attachments that I had sent to through which I got my PNB rupay platinum credit card. I just said enhance my limit and upgrade my card to select. That's it. I received this message yesterday and then I checked my app and the new card is now showing instead of the old millennia one.

View attachment 7153
Click to expand...
How many days for you to complete this whole process..
Since, I have mailed them before 7 days...only received a mail regarding limit enhancement before 5 days and still in progress...
 
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I was also given classic cc with very poor limit, used that around 6 months and then mailed banker idfc first for LE and upgrade with 3 month salary slips and bank statement , that was pending since 2 months

Finally in a rage closed my cc

And now when I am applying again through website they are showing me select card as preapproved with good limit

Quite weird Bank it is
 
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acmrcool said:
I was also given classic cc with very poor limit, used that around 6 months and then mailed banker idfc first for LE and upgrade with 3 month salary slips and bank statement , that was pending since 2 months

Finally in a rage closed my cc

And now when I am applying again through website they are showing me select card as preapproved with good limit

Quite weird Bank it is
Click to expand...
I'm thinking to do the same, i called cc today they said wait till 6 months you might get a LE. I replied if i don't get it I'll close my card for sure
 
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acmrcool said:
I was also given classic cc with very poor limit, used that around 6 months and then mailed banker idfc first for LE and upgrade with 3 month salary slips and bank statement , that was pending since 2 months

Finally in a rage closed my cc

And now when I am applying again through website they are showing me select card as preapproved with good limit

Quite weird Bank it is
Click to expand...
How long you waited after closing the card to reapplying it again?
 
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acmrcool said:
I was also given classic cc with very poor limit, used that around 6 months and then mailed banker idfc first for LE and upgrade with 3 month salary slips and bank statement , that was pending since 2 months

Finally in a rage closed my cc

And now when I am applying again through website they are showing me select card as preapproved with good limit

Quite weird Bank it is
Click to expand...
What is the procedure to close the card? I had emailed them for closing the card 3 days back on creditcard@idfcfirstbank.com but haven't received any reply yet even though they need to reply within 2 working days. I tried to close the card from idfc bank application but it is not going through and showing error. How to close the card and after closing it how much time should I wait to reapply?
 
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Bhargav mehta said:
What is the procedure to close the card? I had emailed them for closing the card 3 days back on creditcard@idfcfirstbank.com but haven't received any reply yet even though they need to reply within 2 working days. I tried to close the card from idfc bank application but it is not going through and showing error. How to close the card and after closing it how much time should I wait to reapply?
Click to expand...
Call customer care and ask them to close the card it'll work for sure
 
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Bhargav mehta said:
What is the procedure to close the card? I had emailed them for closing the card 3 days back on creditcard@idfcfirstbank.com but haven't received any reply yet even though they need to reply within 2 working days. I tried to close the card from idfc bank application but it is not going through and showing error. How to close the card and after closing it how much time should I wait to reapply?
Click to expand...
You can place request directly from idfc first mobile app, there is an option to place close card request . I placed the request from
There and card was closed in 3 days , there were no retention calls or anything like that , they simply closed the card. And just very next day I applied for select and will be completing my vkyc tomorrow , this time they gave me 4 times the limit I had for classic card
 
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acmrcool said:
You can place request directly from idfc first mobile app, there is an option to place close card request . I placed the request from
There and card was closed in 3 days , there were no retention calls or anything like that , they simply closed the card. And just very next day I applied for select and will be completing my vkyc tomorrow , this time they gave me 4 times the limit I had for classic card
Click to expand...
I am trying to place request form app but it shows error occurred while processing you request please close the app and retry " since past few days. And after closing is it ok to reapply with same number or do I have to use another number compulsory?
 
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Bhargav mehta said:
I am trying to place request form app but it shows error occurred while processing you request please close the app and retry " since past few days. And after closing is it ok to reapply with same number or do I have to use another number compulsory?
Click to expand...
I was not able to place request using same number . IDFC has this weird fetish towards phone numbers , it just does not allow you to do something else with the registered phone number. I had to provide a separate phone number for bank account just because my primary phone number was mapped to their fast tag 😀
 
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