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Revaluation HP PAY voucher now on Gyftr via Smartbuy!

Today I purchased 10k HP voucher. I can add only 5k. The remaining vouchers show 'Hold' status in HP pay app. The expiry date is 31st march 2024. Will my remaining 5000 Vouchers be wasted? Can I add it tomorrow or I will expired?
 
Today I purchased 10k HP voucher. I can add only 5k. The remaining vouchers show 'Hold' status in HP pay app. The expiry date is 31st march 2024. Will my remaining 5000 Vouchers be wasted? Can I add it tomorrow or I will expired?
I am in the same boat as yours. I added 2 1K vouchers on 23rd but only 1 was added 2nd was not. It's not showing HOLD in hppay wallet. Have been chasing hppay and gyftr cc but today only I came to know that my 1K voucher is on Hold. Don't think it will be resolved by end of today but I believe it should be considered as added but on hold. Hoping for the best. Plz update your status tomorrow or later.
 
Today I purchased 10k HP voucher. I can add only 5k. The remaining vouchers show 'Hold' status in HP pay app. The expiry date is 31st march 2024. Will my remaining 5000 Vouchers be wasted? Can I add it tomorrow or I will expired?
Same problem please tell me whats the solution 😭😭😭
 
No but why are the vouchers on hold , i may add it to another account if the status is “active “
Try completing the kyc if possible but I guess it might take a while. I was told by one of the support guy that it's possible due to non kyc account as well due to some account limitations.
 
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