Hp pay with Amazon pay ICICI fastag

[madhuvarasa86]

I have linked my Amazon pay ICICI fastag in hp pay, but when I tried to pay through the hp pay QR code. Fastag balance is shown as 0.0

What's the solution for this?

 

[Sriim]

I have linked my Amazon pay ICICI fastag in hp pay, but when I tried to pay through the hp pay QR code. Farah fastag balance is shown as 0.0

What's the solution for this?

Fuel payments on ICICI fastag have been disabled by default for all. You need to activate it by raising a ticket either on call or by email.

Call - 1800-210-0104
Email - headservicequality @icicibank.com

 

[madhuvarasa86]

Thank you. I'll try this

 

[madhuvarasa86]

ICICI fastag customer support rejected to support this. When I called Amazon fastag customer support, they are not aware that we can use for fuel payments.

Mostly this is not going work out.

My fastag is currently mapped in hp pay app. It just shows Rs. 0.0

 

[Sriim]

ICICI fastag customer support rejected to support this. When I called Amazon fastag customer support, they are not aware that we can use for fuel payments.

Mostly this is not going work out.

My fastag is currently mapped in hp pay app. It just shows Rs. 0.0

Did you try emailing?

 

[madhuvarasa86]

I spoke over call. Let me mail them

 

[madhuvarasa86]

They mailed like below:

Dear Customer,

We refer to your e-mail regarding ICICI Bank FASTag.

With reference to your e-mail, For Fastag related queries we have a specialised team and you may contact the Fastag 24*7 customer care @ Toll Free Number:1800 2100 104
(Chargeable Number:1860 2670 104).

Also you may login to FASTag account and raise the concern on the right hand side helpdesk option.

For more details click here :

FASTag: Buy NETC FASTag Online, Recharge & Enjoy Cashless Toll Payments

Get ICICI Bank NETC FASTag for seamless toll, fuel, and parking payments. Recharge FASTag online, skip the toll queues, and enjoy hassle-free travel. Apply now!

www.icicibank.com

Sincerely,

Sonali Prasad
Customer Service Manager
Team ICICI Bank

 

[Sriim]

When did you get the fastag?

 

[pprakash11]

They mailed like below:

Dear Customer,

We refer to your e-mail regarding ICICI Bank FASTag.

With reference to your e-mail, For Fastag related queries we have a specialised team and you may contact the Fastag 24*7 customer care @ Toll Free Number:1800 2100 104
(Chargeable Number:1860 2670 104).

Also you may login to FASTag account and raise the concern on the right hand side helpdesk option.

For more details click here :

FASTag: Buy NETC FASTag Online, Recharge & Enjoy Cashless Toll Payments

Get ICICI Bank NETC FASTag for seamless toll, fuel, and parking payments. Recharge FASTag online, skip the toll queues, and enjoy hassle-free travel. Apply now!

www.icicibank.com

Sincerely,

Sonali Prasad
Customer Service Manager
Team ICICI Bank

Do this on X.

 

[alwayswin69]

They mailed like below:

Dear Customer,

We refer to your e-mail regarding ICICI Bank FASTag.

With reference to your e-mail, For Fastag related queries we have a specialised team and you may contact the Fastag 24*7 customer care @ Toll Free Number:1800 2100 104
(Chargeable Number:1860 2670 104).

Also you may login to FASTag account and raise the concern on the right hand side helpdesk option.

For more details click here :

FASTag: Buy NETC FASTag Online, Recharge & Enjoy Cashless Toll Payments

Get ICICI Bank NETC FASTag for seamless toll, fuel, and parking payments. Recharge FASTag online, skip the toll queues, and enjoy hassle-free travel. Apply now!

www.icicibank.com

Sincerely,

Sonali Prasad
Customer Service Manager
Team ICICI Bank

were you able to get it enabled?

 

[Wealth is my birth right!]

Hi all kindly use this updated thread too
Any admins pls merge if required

Post in thread 'HP pay app load wallet'

Sep 24, 2024

Got a new issue with HP pay + ICICI fastag. Made payment for 3k. Payment successful in app. But not received in pump pos. Had to pay out of hand. Have raised ticket over hp pay email. Fingers crossed.

PS - All my issues with HP pay + ICICI fastag have been at the same pump. Working everywhere else. Going to avoid that pump hereafter

Apparently the transaction was settled to dealer after 1 hour. I forgot to leave my contact number with them. Got reply from HP pay email team today (after more than 10 days) that transaction was settled the same day

• Sriim

• 
• 

@vaibhav111

 

[madhuvarasa86]

No one really helped from that customer care email ID

 

[alwayswin69]

No one really helped from that customer care email ID

same experience here, emailed them today afternoon and received a reply saying contact on the dedicated toll free number..
when i tried talking to the customer rep on phone, he said that feature is disabled and we cannot enable it as of now...

 

[Sriim]

When did you guys get your fastag? Is it newish?

 

[madhuvarasa86]

Yes, just 4 to 5 months old

 

[Sriim]

Yes, just 4 to 5 months old

I think new ICICI Amazonpay fastags can't be used for fuel payments

 

[kshitij_0]

I have linked my Amazon pay ICICI fastag in hp pay, but when I tried to pay through the hp pay QR code. Fastag balance is shown as 0.0

What's the solution for this?

I was facing the same issue with my IDFC Fastag. I got it resolved through following steps.
Step 1- Activate the fastag for fuel payments, either through app or CC.
Step 2- Wait for sometime. I waited for 3-4 days coz I had mailed IDFC regarding this and they asked me to logout and login again which I did and it worked. So Log out from HP Pay and re login. And if the issue still exists mail them.