Doesn't matter which phone you use.
I just received the cards today and activated them but unable to login to rewards and travel portal. I get the same new error as everyone else.
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HSBC Enters the Game – Accelerated Rewards Travel Portal Now Live!
- Thread starter TechnoFino
- Start date
- Replies 259
- Views 17K
I just received the cards today and activated them but unable to login to rewards and travel portal. I get the same new error as everyone else.
abhisek08
TF Buzz
Please raise complains on call and try to escalate but looks like it would take a min 7-8 days or more , i've activated the card 8 days ago, still doesnt work for me
Nothing yet. I'd filed an official complaint, in writing and on call, and the final day of resolution was to be yesterday and there's no solution. They're the most awful customer service I have ever seen on any bank.
No, its across phones and devices. I'm on a Pixel and have the same issue.
sai123
TF Buzz
you could do the stocks/mutual funds method 40 lakhs need to be with HSBC, I've spoken to them it will qualify you for the card. if you maintain premier its pretty much LTF with only a joining fee attached to it which seems like a good deal.
1485 base points
1485 bonus points
10000 accelerated points ( I don’t understand this calculation)
12970 points for 74.2k INR transaction
17.46%
have you made a total of 1 lakh spends? that might give you 3K welcome rewards points.
no and it clearly says what i mentioned in rewards history that this is bonus, this is 4x
sai123
TF Buzz
please update when it is working again
Finally an official email from hsbc !!! frankly iam confused with the decision of getting hsbc travel one ….already holding axis atlas and amex trifecta and regalia gold i thought hsbc will bring more value ….but utterly dissatisfied with the hsbc portal and lack of knowledge in customer care…it seems ishop portal and hsbc market place will take more time to mature like hdfc smartbuy
The customer care guy who called me earlier this evening confirmed ths upgrade is in process and promised it'll be fixed by tomorrow. That being said, they're a bunch of liars so I won't expect it.
No. Not at present.
If you do choose to get it, I think they'd have fixed the issues by then. But yes, absolutely horrendous customer service.
nope, same data access problem.
seeni_thagappan
TF Buzz
They did the same thing too me.
I'd called the Premier customer service number a few days back that the flights and hotels booking website (Hopper) was not opening when we go to it through the HSBC India App. The customer service executive said that he'll get back to me with a solution the next day, and he himself called the next day. He said that HSBC is in the process of introducing new things and new options in the Rewards Marketplace, and once that is done, the issue will get resolved.
Now I'm thinking that maybe HSBC is getting ready to introduce accelerated rewards on gift cards and vouchers too like other banks. Because if that happens, it will propel HSBC's cards at all levels to some of the best cards in the country at present.
Now I'm thinking that maybe HSBC is getting ready to introduce accelerated rewards on gift cards and vouchers too like other banks. Because if that happens, it will propel HSBC's cards at all levels to some of the best cards in the country at present.
