seeni_thagappan
TF Buzz
Dare to dream, lets see if they do it.
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HSBC Enters the Game – Accelerated Rewards Travel Portal Now Live!
- Thread starter TechnoFino
- Start date
- Replies 283
- Views 18K
even my company dosent have tie up , but I managed some jugged , DM me if ur interested salary basis premier without company tie up.
> even my company dosent have tie up , but I managed some jugged , DM me if ur interested salary basis premier without company tie up.
Sent you a DM. Same issue and haven't heard back anything positive from HSBC team. Just keep hearing the same "waiting for other team's reply" message.
Sent you a DM. Same issue and haven't heard back anything positive from HSBC team. Just keep hearing the same "waiting for other team's reply" message.
Whenever i am trying to book flight using hsbc travel, it is asking me to create account after proceeding with flight selection. When providing details and proceeding, it is giving error. Anyone who faced this issue and how did it solve?
they did for maintenance for my profile and then it worked. I hope it worked for you too now.
Also, try uninstalling and reinstalling the app, after they did a reset on your profile.
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I too faced this issue.
I was getting this error as I has same credentials for my Visa platinum card , which I flipped for Travel one.
To by pass the error, I gave my wife's credentials and went through next pages.
Now, whenever I go to travel portal, wife's credentials are defaulted. as the fields are editable, I switch back to my credentials and go ahead with bookings.
Meanwhile after many days got a call from HSBC saying they will to a maintenance for my profile again and then it should work with my credentials as default. But I checked, it doesn't. it still picks my wife's credentials.
Eventually I lost interest in fighting with them and gave up.
Anyways, with wife's credentials it works, so it should serve the purpose.
Are you guys getting the points for normal transaction done using T1 card ? for me it's close to a month and 1st month bill also generated. No mention of any points anywhere. CC says - they will be posted after 45 days. Another CC says - it will be posted after 5 days of 1st month bill generation date. No Clue !
seeni_thagappan
TF Buzz
Is the portal up, can we book again ?
Can anyone facing this portal issue /reward point issue confirm if they got 1k cashback after spending 10k and 3000 rp after spending 1lakh…seeing the worst state of hsbc not able to resolve this issue iam not sure if i will get 1k and 3k rp after spending 1lakh…..didnt expect hsbc(trying to compete with axis and hdfc) to take this much time to fix this issue …feels like i shouldnt have never taken this card and just continued with existing cc stack
have not received 1k cashback and 3000 reward points yet
Another weird thing to note: I got the accelerated points for the first flight booking on the same day the transaction got settled. For the second flight booking, I have not received the accelerated points yet. (it has been 3-4 days since transaction settled) Customer support said it may take 10 days to post and said since my bill got generated right after the 1st transaction, the system has provided the accelerated points for the 1st one.
For the first transaction i got 10000 accelerated points for 74k transaction and there is no clear calculation for it, I was thinking there might be a 10000 per month limit but customer support said it is 18000. On second thought, there might be 10000 per day limit. 
abhisek08
TF Buzz
A big update for folks for whom travel portal wasnt working like mine.
I just saw the hsbc app was updated in the play store , so uninstalled and re-installed again( before you do that, ensure you had deactivated the device in the app) . After installing the app again- I was able to go past the redeem points step and took me to rewards marketplace.
Without uninstalling/installing the app it may not work.
I just saw the hsbc app was updated in the play store , so uninstalled and re-installed again( before you do that, ensure you had deactivated the device in the app) . After installing the app again- I was able to go past the redeem points step and took me to rewards marketplace.
Without uninstalling/installing the app it may not work.
Yes. This is working for me too.
after the app is updated it is still not working for me. Does uninstall and reinstall need us to send an SMS?
When I'd called the HSBC Premier customer service number last week to inquire why the Rewards Marketplace was not working, he'd said that the bank was working on something new, and it would start working once that was done. I'd then assumed that HSBC was working towards launching accelerated rewards even for gift vouchers. But now that the Rewards Marketplace has started working, does anyone know what's the status with respect to accelerated rewards on gift vouchers as well?
abhisek08
TF Buzz
Did you update the app or uninstalled and reinstalled ( ideally both should be same but who knows ) ? You can first deactivate the device(phone) on the app and log off and then uninstall and reinstall the app ,After installing again, there would be an OTP sent for reauthentication during the sign in process.
We dont specifically need to send an SMS.
