HSBC Live+ Credit Card Review | HSBC Cashback Credit Card Rebranded

Editor’s note: This is a recurring post, regularly updated with new information and offers. Last Updated 15th July, 2024.

HSBC revamped their Cashback Credit Card back in December 2023, and I would say it stood out as an exception in a season of brutal devaluations. Since earning points for travel is becoming increasingly difficult, many people are shifting to cashback credit cards to enhance their value back. Now, in July 2024, they have just rebranded their Cashback Credit Card as the Live+ Credit Card with a fresh design. In terms of benefits, nothing has actually changed.

Here's a quick review of this great credit card from HSBC Bank!

Charges and Welcome Benefits​

Joining Fees​	₹999 + GST​
Welcome Benefits​	Amazon voucher worth ₹1000 on spending ₹10000 within the first 30 days​
Annual Fees​	₹999 + GST​
Annual Benefits​	NIL​
Annual Fee Waiver​	Spend ₹2L on your card in a year for an annual fee waiver*.​
Add-on Fees​	NIL​
Card Category​	Cashback​

The welcome voucher compensates the joining fee but there will be no annual benefits for paying the annual fees.

Reward Rate​

Spends Area​	CashbackRate​	Capping​
All dining, food delivery and grocery spends​	10%​	₹1000​
All Other Spends*​	1.50%​	Unlimited​

• *Cashback cannot be earned on transactions made on Fuel, e-wallets, rental payments, Business to Business transactions, education and government payments, Insurance, Jewelry and antique items, Gambling, Tolls and Bridge Fees, Financial and Non-Financial Institutions, Security Broker Services, Collection Agencies, Charity, Money Transfers and Wholesale Clubs.​
• Your cashback will be credited within 45 days after the statement generation date​
• No cash-back redemption fee is applicable​

Other Benefits​

Airport Lounge Access​

Domestic Airport Lounge Access
Complimentary Limit – 4 Visits/ Calendar year (1 per quarter) within India only for primary cardholders.
Access Via – Credit Card

Fuel Surcharge Waiver​

No fuel surcharge waiver is applicable on this card.

Forex Markup​

Forex markup charges are applicable of 3.5%+GST.

Eligibility​

• You must be aged between 18 to 65​
• Your annual income must be at least INR400,000 per annum (for salaried individuals)​
• You must be an Indian resident​
• You must reside in any of the following cities: Bangalore, Chennai, Gurgaon, Hyderabad, Mumbai, New Delhi, Noida, Pune​

HSBC Bank is currently only offering their credit cards to salaried individuals that too very strictly. If you are a self-employed individual then you may try your luck by opening a premium bank account against a huge NRV.

TechnoFino Recommends​

After the revaluation of the HSBC Cashback Credit Card back in December 2023, it became one of the best cashback cards for offline and online dining and grocery spends. The recent rebranding is just a name change to the Live+ Credit Card, but nothing has changed in terms of benefits. This is a simple, no-nonsense cashback card from HSBC Bank that caters to both groceries and dining at a flat 10% rate, which I would say is unprecedented. Earlier, Kotak was offering similar cashback on their Essentia and Delight Credit Cards with some conditions, but these have now been discontinued.

If you are looking for a great multi-utility card for all your grocery and dining spending then this card should be there in your wallet! Not to worry about the fees since in festive time reaching that upper cap on 10% cashback even for just one time will make your card free virtually for the year. This card is in direct competition with the HDFC Swiggy card now.

Are you planning to get this card? Tell us in the comments below about your experience.

 

[mr_vasanth]

Just called customer care no. they asked for details, filled adobe form online and provided aadhar and pan of add on person and received card in 2days

For me customer care just told that I will get a call back. They did not take any other input.

 

[arone]

For me customer care just told that I will get a call back. They did not take any other input.

yea same happened for me they said they will transfer it to card support (thought it was not important since they called me back in a hour)

 

[Credit raja]

Just called customer care no. they asked for details, filled adobe form online and provided aadhar and pan of add on person and received card in 2days

1. Is HSBC add ON card attracts saparate annual fee/Joining?
2. IS HSBC Cashback cap of Rs.1000/Month is aggreagate or saparate for Main and Add ON card?
3.Card Offers on Amazon/Flipkart applies offers to both cards as individual or it count only for main card?

 

[Credit raja]

1. Is HSBC add ON card attracts saparate annual fee/Joining?
2. IS HSBC Cashback cap of Rs.1000/Month is aggreagate or saparate for Main and Add ON card?
3.Card Offers on Amazon/Flipkart applies offers to both cards as individual or it count only for main card?

 

[MS R]

1. Is HSBC add ON card attracts saparate annual fee/Joining?
2. IS HSBC Cashback cap of Rs.1000/Month is aggreagate or saparate for Main and Add ON card?
3.Card Offers on Amazon/Flipkart applies offers to both cards as individual or it count only for main card?

1. No additional fee
2. Total of 1000 for all cards
3. Separate discount for each card

 

[Credit raja]

1. No additional fee
2. Total of 1000 for all cards
3. Separate discount for each card

Thanks for confirming.

 

[arone]

1. No additional fee
2. Total of 1000 for all cards
3. Separate discount for each card

i was told we get separate 1000 limit for 10% on both cards by customer care also separate lounge access as well like we can both use at the same time

just got the add on card recently and statement came so waiting on cashback credit to confirm if it's separate or if it's shared

 

[jack333]

i was told we get separate 1000 limit for 10% on both cards by customer care also separate lounge access as well like we can both use at the same time

just got the add on card recently and statement came so waiting on cashback credit to confirm if it's separate or if it's shared

Hope you have the call recording so that you can escalate and demand compensation from rbi ombudsman

 

[SureShot]

i was told we get separate 1000 limit for 10% on both cards by customer care also separate lounge access as well like we can both use at the same time

just got the add on card recently and statement came so waiting on cashback credit to confirm if it's separate or if it's shared

update us once you get the cashback.

 

[arone]

Hope you have the call recording so that you can escalate and demand compensation from rbi ombudsman

I have call recording but i don't think RBI ombudsman accepts call recording as evidence. like when i raised a complaint long back they had specifically said need written communication from bank and delay of 30 days to initiate any complaint

 

[jack333]

I have call recording but i don't think RBI ombudsman accepts call recording as evidence. like when i raised a complaint long back they had specifically said need written communication from bank and delay of 30 days to initiate any complaint

Just complain after 30 days. Don't raise complaint online as there you can't upload call recording. Email them full complaint in same format with all your personal details as asked in the online form attaching the call recording and send to crpc@rbi.org.in

 

[Credit raja]

i was told we get separate 1000 limit for 10% on both cards by customer care also separate lounge access as well like we can both use at the same time

just got the add on card recently and statement came so waiting on cashback credit to confirm if it's separate or if it's shared

If this is true then... HSBC Cashback live will be one of great card in Cashback CC.

 

[harshgupta940]

If this is true then... HSBC Cashback live will be one of great card in Cashback CC.

I don't think so it is true because I think the statements of the add on card is compiled with the main card so I think the cashback would be 1000/month for both combined and as I have read in past people have also confirmed the same in the forum. I think it was some misinformation spread by the customer service executive.

 

[MS R]

I don't think so it is true because I think the statements of the add on card is compiled with the main card so I think the cashback would be 1000/month for both combined and as I have read in past people have also confirmed the same in the forum. I think it was some misinformation spread by the customer service executive.

Agree . .

 

[harshgupta940]

After 2 yrs. of GAP of not applying for any CC... and huge devaluations of almost every CC's.
I found this HSBC Live + have scope of use.
Myself Applied on 19 May got Rejected due to non servicable area.

Then given a try with wife's application, as her office area comes under HSBC serviceability area.
Applied on 17 July
VKYC 18th July
Salary Slip Demand 19th July
Aproved Msg received 22July
Card Received today i.e. 23 July

Hey can you confirm that is the card Visa Signature and is Times Prime offer valid for this card?

 

[senasenthil]

Hey can you confirm that is the card Visa Signature and is Times Prime offer valid for this card?

Yes. It is Visa Signature. Times Prime offer not available

 

[Pack_of_Cards]

For those who have the old HSBC Cashback card can request for a new one as there is no replacement fee just say that card got damaged and they will send the new Live+ card

 

[harshgupta940]

For those who have the old HSBC Cashback card can request for a new one as there is no replacement fee just say that card got damaged and they will send the new Live+ card

Yes. It is Visa Signature. Times Prime offer not available

But no benefit except new design as times prime is not working

 

[Pack_of_Cards]

But no benefit except new design as times prime is not working

Yes times prime not working unfortunately.

 

[harshgupta940]

Yesterday my HSBC Live+ card was credited with 952rs stating "Rewards Credit". I calculated my previous two statements and none of them were eligible for this amount of cashback as one statement which was from 8th Jun to 28th June (as i changed my statement date) was eligible for cashback of around 600 and the recent statement from 29th June to 28th July was eligible for 1000+ cashback.

I asked the cc on chat and they said that it doesn't seem to be like a cashback and said it is some reward for spending in first 30 days and that offer I had already received i.e. rs 1000 amazon pay voucher for spending 10k in the first 30 days. Did anyone else receive this cashback?