ICICI Amazon Pay reward point debited for bill payment

[habibmy]

I was expecting Approx ₹1500 cashback to be credited this month. But I only received ₹1000, when i checked Imobile, I found that 500 Rewards points were deducted for Bill payment transaction. What should I do know?

 

[Riya Sharma]

They want you to pay interest. This is a new offer running on the ICICI Amazon Pay card. Miss payment for a month and 500 bonus reward points will be credited to the Amazon Pay Wallet.

 

[Sriim]

NEFT payment to credit cards are considered as refund. Raise the issue to customer care, they'll give it back

 

[habibmy]

NEFT payment to credit cards are considered as refund. Raise the issue to customer care, they'll give it back

How to contact them? Call take atleast 30-40min to get to an agent.

 

[Sriim]

How to contact them? Call take atleast 30-40min to get to an agent.

Email to customer.care@icicibank.com

 

[Gaara]

How to contact them? Call take atleast 30-40min to get to an agent.

Late nights or early mornings, they’ll pick it up sooner. 🌙🚀

 

[Gaara]

NEFT payment to credit cards are considered as refund. Raise the issue to customer care, they'll give it back

Have to note this down📝✨

 

[ZappyRed]

How to contact them? Call take atleast 30-40min to get to an agent.

One of the best way to contact ICICI is on their Apay customer care number 1800 102 0123. It never took me more than a minute.

You can contact them even for other normal ICICI cards as well. Just tell them the last 4 digits of the card you have query with other than ICICI card.

 

[shahmushtaq]

How to contact them? Call take atleast 30-40min to get to an agent.

Send DM on twitter, they respond quickly on it.

 

[Harry1]

I also have a weird issue. For coral credit card, I see points are credited in statement. But total in app is not changed. It is still same old value.

 

[Gaara]

I also have a weird issue. For coral credit card, I see points are credited in statement. But total in app is not changed. It is still same old value.

I guess rewards take time to reflect in the account. And with a reward rate of General: 0.50%, utilities and insurance: 0.25%, and UPI: 0.125%, I stopped using coral.

 

[Harry1]

I guess rewards take time to reflect in the account. And with a reward rate of General: 0.50%, utilities and insurance: 0.25%, and UPI: 0.125%, I stopped using coral.

I am getting 0.5% for UPI in utilities category (2 per 100) somehow at least in statement.

 

[Gaara]

I am getting 0.5% for UPI in utilities category (2 per 100) somehow at least in statement.

Why using Coral for utility 🤔?

 

[asm07]

I also have a weird issue. For coral credit card, I see points are credited in statement. But total in app is not changed. It is still same old value.

Within 3 working days after bill generation they say.

 

[Harry1]

Why using Coral for utility 🤔?

Just for time pass😉. Why will you use it anywhere 🤔?

I don't have any other UPI rupay card with better reward rates as of now.

 

[Gaara]

Just for time pass😉. Why will you use it anywhere 🤔?

I don't have any other UPI rupay card with better reward rates as of now.

Ah, now it makes sense! I’ve been using it for the same reason for 6 months. 😄👍
but recently got tata neu and Myntra kotak

 

[habibmy]

One of the best way to contact ICICI is on their Apay customer care number 1800 102 0123. It never took me more than a minute.

You can contact them even for other normal ICICI cards as well. Just tell them the last 4 digits of the card you have query with other than ICICI card.

Thank You for sharing this info. I got connected to an agent within few seconds after IVR.

 

[Rohit1234]

How to contact them? Call take atleast 30-40min to get to an agent.

Call from Amazon pay credit card department they did not take more time like other icici card department

 

[BhaiyaJi]

You should consider yourself lucky that they calculated at 1% reward rate. 5% hota to 🤣