• Hey there! Welcome to TFC! View fewer ads on the website just by signing up on TF Community.

ICICI AST YES for completing vkyc

Apply For Lifetime Free IDFC First Credit Card
Abhi27

Abhi27

TF Buzz
I had applied for Icici platinum chip card through their website, today i got call from +912268974800, he said vkyc is not complete send message as AST YES and he asked pan details and address and all...
Has anyone experienced the same??
I called customer care but they said they don't know if that number is from Icici or not, and said to visit branch for confirmation.
 
Apply For LTF AU LIT Credit Card
Sort by date Sort by votes
swastik2233 said:
Same things happened to me when I applied about 1 month ago.

They did a cibil enquiry for 1.5L loan !

I raised a complain on twitter , which they promised to solve but did nothing.

So i escalated the same complain again on twitter 5 days ago.
They called and promised to solve the matter in 5 days.

The very next day i got a cibil enquiry of 10k for credit card .

and finally today got confirmation sms that my card is approved.
Click to expand...
But the cibil enquiry remain there in cibil report?
 
Upvote 0 Downvote
swastik2233 said:
Same things happened to me when I applied about 1 month ago.

They did a cibil enquiry for 1.5L loan !

I raised a complain on twitter , which they promised to solve but did nothing.

So i escalated the same complain again on twitter 5 days ago.
They called and promised to solve the matter in 5 days.

The very next day i got a cibil enquiry of 10k for credit card .

and finally today got confirmation sms that my card is approved.
Click to expand...
Congratulations bro 👍
But they should have removed the enquiry it will be good
 
Upvote 0 Downvote
card_enthusiast said:
I think ICICI agents doing some kind of malpractice bcz I had to go thru the same , applied online uploaded all the documents on the website still got call for uploading documents again, and sending SMS for KYC did all as requested but in the end my application got rejected also my CIBIL has an unnecessary inquiry of Rs1.5 lac for credit card and Rs 1.5lac for personal loan.. Following up to remove the loan inquiry 3 weeks passed but no success
Click to expand...
Finally they removed personal loan enquiry after 1 month of first complaint.

Dear Sir,

We refer to your communication addressed to ICICI Bank.

We apologise for the inconvenience caused.

We are glad to inform you that the personal loan enquiry has been suppressed from your CIBIL record. The same will not reflect in your new CIBIL report.
We apologise for the inconvenience caused and thank you for bringing this to our attention. We will strengthen our processes basis your feedback.
We are confident that in your future interactions with us you will have a better experience.

Sincerely,

Senior Management Desk
 
Upvote 0 Downvote
Abhi27 said:
Finally they removed personal loan enquiry after 1 month of first complaint.

Dear Sir,

We refer to your communication addressed to ICICI Bank.

We apologise for the inconvenience caused.

We are glad to inform you that the personal loan enquiry has been suppressed from your CIBIL record. The same will not reflect in your new CIBIL report.
We apologise for the inconvenience caused and thank you for bringing this to our attention. We will strengthen our processes basis your feedback.
We are confident that in your future interactions with us you will have a better experience.

Sincerely,

Senior Management Desk
Click to expand...
Awesome, so there's hope for me now.
 
Upvote 0 Downvote
Abhi27 said:
Finally they removed personal loan enquiry after 1 month of first complaint.

Dear Sir,

We refer to your communication addressed to ICICI Bank.

We apologise for the inconvenience caused.

We are glad to inform you that the personal loan enquiry has been suppressed from your CIBIL record. The same will not reflect in your new CIBIL report.
We apologise for the inconvenience caused and thank you for bringing this to our attention. We will strengthen our processes basis your feedback.
We are confident that in your future interactions with us you will have a better experience.

Sincerely,

Senior Management Desk
Click to expand...
dats some gud newz 👍
👍 👍
 
Upvote 0 Downvote
Upvote 0 Downvote
Abhi27 said:
Finally they removed personal loan enquiry after 1 month of first complaint.

Dear Sir,

We refer to your communication addressed to ICICI Bank.

We apologise for the inconvenience caused.

We are glad to inform you that the personal loan enquiry has been suppressed from your CIBIL record. The same will not reflect in your new CIBIL report.
We apologise for the inconvenience caused and thank you for bringing this to our attention. We will strengthen our processes basis your feedback.
We are confident that in your future interactions with us you will have a better experience.

Sincerely,

Senior Management Desk
Click to expand...
where did you complained? I have been following up on twitter and they said concerned department will get back to me but nothing heard till now.
 
Upvote 0 Downvote
abc.xyz said:
I have faced same issue.. they repeated twice in last 2 week. First in June 1st week and then again last friday called me saying some technical issue and they don't have data for my application. Then again data verification and vkyc, and completed all steps. Now again checking status, it showing no data. Not sure what is happening as both the time I got the vkyc email from Assitedcc@icicibank.com and seems authentic. But both the time the kyc was same executive.
Click to expand...
Same case with me, applied for LTF sapphiro card multiple times but even after completing eKYC and separately providing documents physically to the executive nothing happens.
And to my surprise, custoner care says we are not able to find this application # in our system.
I am fed up of following up with them.
Anybody any idea how to get this resolved, I mean where should I mail/call?
 
Upvote 0 Downvote
swastik2233 said:
Same things happened to me when I applied about 1 month ago.

They did a cibil enquiry for 1.5L loan !

I raised a complain on twitter , which they promised to solve but did nothing.

So i escalated the same complain again on twitter 5 days ago.
They called and promised to solve the matter in 5 days.

The very next day i got a cibil enquiry of 10k for credit card .

and finally today got confirmation sms that my card is approved.
Click to expand...
Whether Any loan taken by fraudsters using your details or only loan enquiry?
 
Apply For LTF HDFC Swiggy Credit Card
Upvote 0 Downvote
swastik2233 said:
Same things happened to me when I applied about 1 month ago.

They did a cibil enquiry for 1.5L loan !

I raised a complain on twitter , which they promised to solve but did nothing.

So i escalated the same complain again on twitter 5 days ago.
They called and promised to solve the matter in 5 days.

The very next day i got a cibil enquiry of 10k for credit card .

and finally today got confirmation sms that my card is approved.
Click to expand...
Whether Any loan taken by fraudsters using your details or only loan enquiry?
thunderbolt said:
Whenever I called customer support they said they don't have a record of my application number, once my application is processed then only they will get my application number. They told me to use the application status menu in the IVR to check status. I tried that menu 3 times and got a callback 3 times, they didn't know my application status, they called to sell me MMT signature credit card all 3 times.
Click to expand...
Whether any monetary loss ?
Whether any loan taken by them using your details?
What is your present situation any card given by icici
 
Upvote 0 Downvote
icici said:
Whether Any loan taken by fraudsters using your details or only loan enquiry?

Whether any monetary loss ?
Whether any loan taken by them using your details?
What is your present situation any card given by icici
Click to expand...
They removed my 1.5L loan enquiry.
I got MMT signature without any joining fees.
 
Upvote 0 Downvote
thunderbolt said:
They removed my 1.5L loan enquiry.
I got MMT signature without any joining fees.
Click to expand...
I faced same problem like you.i got application form number. after that video kyc done, but when i check it through website and customer care, they told me no data in their system.they told me when application number generated then they get data.
How is it possible i can not understand?
Whether anyone using my data take loan or credit card?
Is it possible?

You applied for platinum credit card but you got mmt for this purpose whether you have performed video kyc 2nd time for mmt card?do you have any status regarding 1 st application?
Please tell me, i am totally confused about this matter and what can i do now..
Please tell....
 
Upvote 0 Downvote
You must log in or register to reply here.

Similar threads

V
  • Question Question
Applied FYF ICICI Adani One Signature card, now told its not FYF
Replies
10
Views
296
theflash
theflash
dan873
  • Question Question
Federal CC VKYC, Does it requires you to be on the same location as communication address
Replies
3
Views
155
D₹V
D₹V
SSV
  • Question Question
AmazonPay ICICI CC PayTm Wallet Load - 1% Cash Back "YES" / No and Complete List of CB T&Cs
2 3
Replies
53
Views
4K
SSV
SSV
lakshmiprasads18
SC bank platinum rewards credit card approved in principal in website also completed VKYC got the email VKYC approved. Still didn't get card approval
Replies
1
Views
525
Indian
Indian
P
  • Question Question
Completed application for LTF ICICI Platinum Credit Card, but received e-mail for MMT Visa Signature Card.
Replies
13
Views
1K
metal_heart
M
Back
Top