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I have called them but they are denying, they are telling we cannot upgrade or change the existing cards. Is there any other way to get the cards?While requesting them for upgrade to Coral via customer care, ask them to consider Rupay card only.
Escalate via mail and ask them to convert to Coral Rupay LTf. Someone in Twitter got success.I have coral visa card ltf. I request for coral rupay card through icici customer care. They upgrade coral rupay card but not ltf. So I not change my card.
OkayEscalate via mail and ask them to convert to Coral Rupay LTf. Someone in Twitter got success.
Tried doing on social media and no use. Some one called from the support team and they are telling that changing is not possible.Escalate via mail and ask them to convert to Coral Rupay LTf. Someone in Twitter got success.
Persistance is key. @Abhishek012 - plz helpTried doing on social media and no use. Some one called from the support team and they are telling that changing is not possible.
complaint to higher level - https://www.icicibank.com/complaintsTried doing on social media and no use. Some one called from the support team and they are telling that changing is not possible.
@ashishB Done the complaint to Principal Nodal officer to this mail headservicequality@icicibank.com this mail. Hope it works.complaint to higher level - https://www.icicibank.com/complaints
ICICI RuPay Rubyx and RuPay Sapphiro credit card also coming soon.I applied online and some agent called me. Agents are as usual clueless but based on salary and MNC I work with, they said you are eligible for Coral Rupay LTF. So got one. They shipped it via Speed Post, I was not at home at the time of delivery. Speed Post returned it and delivered it somewhere in Bangaluru when I am in Punjab. Raised concern and ICICI sent me new card with new number
Even this didn't work. Got a mail from them saying that they can't change the variant of the card.@ashishB Done the complaint to Principal Nodal officer to this mail headservicequality@icicibank.com this mail. Hope it works.
I have messaged on twitter so they mailed and changed visa to rupay cardEven this didn't work. Got a mail from them saying that they can't change the variant of the card.
Which card did you change? and how did it happened? Detailed Guidance please.I have messaged on twitter so they mailed and changed visa to rupay card
I have coral visa so i have messaged to change visa to coral on twitter next day they called & mailed me it is under process after that card changed deliveredWhich card did you change? and how did it happened? Detailed Guidance please.
Just messageor tweet them in twitter they will contact youI have coral visa so i have messaged to change visa to coral on twitter next day they called & mailed me it is under process after that card changed delivered
For mc or Visa to rupay no bank check cibil it’s weirdSame. But sad part is they hit CIBIL.