Is this actually working for you guys?
In my case, I got the call from ICICI and they sent me a link. This link made me fill in my basic details (with some information pre-filled) in step 1, then it skipped a couple of steps, then in step 3-4 (I couldn't paying attention as I was on the call with them) it made me fill in my PAN which immediately led to a CIBIL inquiry, and finally the step to select the card came up...
Here, to my surprise, I was only seeing Coral as LTF even though I qualify for Sapphiro based on my salary. Mind you, the agent on call had asked me half a dozen times what my salary was and had also asked if my salary had been above 1.5L each month for the last 3 months. The funny/annoying thing was that it didn't even show Sapphiro as an option. It only showed the 100 different variants of Coral, Rubyx (paid) and that stupid Manchester United card (also paid). On questioning the agent about it, he just said that he'd verify and get back to me.
Since then, I continuously got calls from ICICI for a week (I was doing this in the first week of Feb) with each agent just repeating the same thing as the first guy and kept asking if I had the link. No one could answer why there was a discrepancy in the cards I was seeing. Did anyone else also have a couple of steps skip automatically? That thing felt really weird to me, and I asked them about that as well but and the agent told me that it was the occupation step which they fill from their end when they generate the link.